Hotel Encanto De Las Cruces

Very nice

Liked: The pool/ grounds
Disliked: Older room, needs updating that fits with the hotels rustic ambiance.

Exceptional

Liked: All the Mexican decor is beautiful!!!!

Superb

Exceptional

Superb

Very good

Liked: Rooms lack beverage accommodations and do not have refrigerator units. They were completely out of water and therefore, no water for coffee on a morning I needed to work.
Disliked: Water shortage

TV didn't work. Toilet took...

Liked: Breakfast was o.k. Waitresses friendly. Table had honey all over it and menu stuck. We were quite disappointed Gardunos was no longer there for dinner and never found an as advertised place to buy lite fare. Room was incredibly noisy from street traffic.
Disliked: The front desk staff for check in was friendly & efficient. Later that evening, we returned to our room to discover our TV was out of order. Called front desk - put on hold for about 10 minutes. We finally hung up & no one ever returned to address it further. NO luggage carts available & parking was not convenient.

Beautiful and comfortable stay!

Liked: Did not eat breakfast.
Disliked: Phone charging ports

Superb

Liked: Always friendly staff. Clean rooms. Nice walk in shower.
Disliked: Not enough plugs in room. My husband wears a CPAP and the plug was behind the bed. Maintenance did come quickly with an extension cord to fix the problem.