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AustraliaHotel E Guest Reviews
Overall Average Score:
Wonderful (4.5 out of 5)
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Laura Tue, 21 June 2022
Superb
Janice Tue, 21 June 2022
Exceptional
Disliked: $32 for a breakfast sandwich and coffee, really!?
Nicolas Mon, 20 June 2022
Exceptional
Bridget Sun, 19 June 2022
Relaxing and beatuiful hotel perfect...
Liked: Love the hotel and decor, wonderful locaton and the safff is amazing. Central location to local areas, wine country, beach or even down to San Francisco. This is the place if you are unfamiliar with the area and want to explore everything. You are able to get anywhere from Napa to the Coast, walk all around the Plaza for food and shopping.
Disliked: I booked a room last year at this time for my nephew. He needed an ADA room for wheelchiar, plenty of space and accommodations for his needs and the room was perfect. This time I book a room for myself and I'm in a tiny room that looked onto a back street and no chair at all to sit and work. There was a desk piece with the refrig and space for a chair that was missing. The piece of furniture itself was battered and needed to be replaced. Verticle tear in drape you saw as you entered. A bit dissappointed but staff was the best part. Noisy in the morning on street for work start time.
Craig Sat, 18 June 2022
beautiful room. location is far...
Liked: nicely appointed room.
Disliked: drag racing all night on streets around hotel
Sonia Sat, 18 June 2022
Exceptional
Susan Sat, 18 June 2022
Nice hotel, friendly staff, rooms...
Liked: clean, convenient. friendly helpful staff
Disliked: lack of housekeeping. only 1 cleaning in 8 days. delux king didn?t have comfortable chair, only 1 desk chair. Lack of breakfast facilities. Coffee machine awkward to use and made disgusting tea!
Patti Fri, 17 June 2022
Exceptional
Benjamin Fri, 17 June 2022
Superb
Leigh Thu, 16 June 2022
Unique, well appointed, slow elevator,...
Liked: Room was comfortable, modern, and clean. Cool.
Disliked: Hotel (while beautiful and cool old architecture) is located on old courthouse square where they have a huge event Wednesday evening event with lots of loud music. And, my room was next to the roof fans of a big restaurant. So view view not good, noise level very high.No microwave in the room. No vanity mirror. No room service. Sure you can order Uber eats or doordash to get something from nearby but you pay extra for that...lots extra.Upon check-in, they could not make a key for the room which was highly inconvenient but nothing the staff could do. However the staff was a bit rude about being patient for a key. When all I did was call wl2 hours later and asked if it was ready yet. Did not receive a key until the next morning.All in all, not what I expected. Not staying here again.
