Exceptional

Staff friendly and welcoming and...

Liked: Clean and bright room, excellent view over West sands and partial view over golf course
Disliked: Parking can be difficult

Beautiful hotel with great staff...

Disliked: Restaurant service was very slow but the food was good. Need more kids options

Superb

Exceptional

Good location, nice, friendly and...

Liked: Room was as I would have expected in this price range. Clean ,reasonable size and tidy.
Disliked: Nothing to add.

Passable

Disliked: We had an issue with our Bathroom flooding every time we showered. The seal had gone on the shower which the maintenance team were aware of prior to our check in but had failed to fix. This meant the bathroom flooded when we showered both days with nowhere for water to go we were just provided with towels to soak up which didnt suffice with the amount of water. Its a shame as the hotel was lovely in general and very dog friendly. We travel to Saint Andrews regularly but usually stay in apartments. It would be nice to have a hotel instead that we can take the dog too as there arent many.

A very comfortable stay in...

Liked: Fab location . Clean and comfortable rooms
Disliked: Sky didn’t work in our room ( old Tom morris suite) which was annoying as I wanted to watch the final round of the Masters but couldn’t .

Exceptional