Friendly safe environment, excellent staff...

Liked: Staff managed things really well even with the Covid situation. Clear concise instructions and very friendly.
Disliked: Room was a bit too hot even with air con on

Superb

Fantastic. Will go back!

Liked: The room was very comfortable and had lots of nice extra touches. The swimming pool was lovely and exactly what I needed. The food and drinks in the bar were great, and the breakfast was excellent.

Very good

Very good

Beautiful building and interior, helpful...

Liked: The staff at reception were so helpful, when I had questions they asked them quickly and succinctly and also gave me plenty of options on what to do to solve any issues I had. The room had everything I needed and more, plus breakfast in the morning was very nice and cooked to a high quality.
Disliked: In the dining area for breakfast the staff were very kind and helpful to myself, however I did feel there were a bit uptight or uneasy. The room I stayed in was fairly small as it was a single room, but I was only staying for one night so it didn't matter but if you're staying for longer it may be an issue. The pool was lovely however it did slightly tarnish our spa day as one of the pumps had broken meaning it was a bit chillier than expected! However they did apologise and no doubt it was fixed soon enough.

Superb

Most excrllent

Liked: See above
Disliked: There were obvious problems with the government announcement on closures. ..but the staff were very good all things being equal...there was a problem with the original room I was allocated...but this was resolved by the desk team...I will return when the current situation is resolved...hopefully soon as possible...Terry.

Pleasant

Liked: Suite room was comfortable. Slept well
Disliked: Took 3 visits to reception for them to acknowledge room heating not working. Eventually moved at 10.30pm after sitting in all our clothes..