Very good

Liked: Great location in Old Town. Really lovely staff. Huge range of whiskies and the lady who helped us chose some on Saturday night (I?m so sorry I forgot your name!) knew loads about them. The waterfall shower was amazing - loads of piping hot water. There was an espresso machine in our room as well as kettle. Winning.
Disliked: There is nothing not to like :)

Exceptional

Lovely atmosphere

Liked: Great staff, all working very hard Loved the Cigar bothy! Had lovey champers and chocolates to celebrate my partner?s birthday
Disliked: Not enough plug sockets in the room near the bed. Expensive £159 for one night

Superb

Liked: The staff were very helpful and the room and hotel were beautiful. Every measure put in place for social distancing seemed to work well.
Disliked: I didn't like being charged for drinks that I didn't order at breakfast aswell as not being given the government 50% off food and drinks. It was only because I queried the final bill after paying that it was noticed. I was refunded but the point is it should never have happened in the first place. I recommend checking all payments before paying.

Exceptional

Nice weekend away

Liked: Nice toiletries available. Plenty of tea available. Nice bath in the room and bathroom. Nice waitress in the bar, very good service from her. Courtyard bar was nice. The espresso machine was good addition to the room.
Disliked: More milk in the room as for a 2 night stay, more tea than milk available.

Exceptional

Exceptional

Liked: Loved the design- French but not stuffy.
Disliked: Nothing

best hotel iv ever stayed...

Liked: the staff were very helpful and friendly .. we booked mainly for the bath in the room but when we got there it wasn't and the staff very kindly and quickly moved us the the room we had seen online and it was amazing the view from the bath as lovely .. i would recommend this hotel
Disliked: the big breakfast could have been bigger ..maybe add beans or offer them although iam unsure if its limited just now due to covid or not .. and possibly some bottles of water in the rooms always handy after a night out