Stayed several times before so...

Liked: Location great. Didn’t have breakfast.

Good

Nice but not wow, and...

Liked: old building
Disliked: A bit faded glory. hotel du vin were all great 10-15 yrs ago, and now looks tired. I was a bit shocked by the coffee machine at breakfast - seems a bit premier inn standard. Small touch like a cafetière of decent coffee at breakfast would go long way.Similarly shower gel etc all secured in pumps against the bathroom wall but some not usuable as the holder wasn’t right height for bottle so pump nozzle couldn’t depress. Presumably an error during refilling, but these small touches are really noticeable. All staff were very young, and individually very nice but no obvious oversight. For example, not long after check in we had to leave our room 3 times in quick succession for a false fire alarm, but nobody seemed that fussed or came to explain cause, so went to bed that night slightly concerned we’d be up again for it. It just slightly lacked the presence of an experienced manager who might have recognised these things.

Very good

Liked: Great position

Very good

Friendly staff.

Liked: Everything we needed was in the rooms. We had one deluxe and one classic room. We were next to each other as requested. Parking was easy. Staff were friendly and helpful. Rooms are large. Quality bathroom products.
Disliked: Perhaps a little attention to detail lacking but I tend to think that if you search for problems you will find some anywhere. Nothing that worried us.

Exceptional

Superb

Exceptional