Hotel Du Vin & Bistro York

Good

Exceptional

Nice hotel but did not...

Liked: the second room we were in was what we had booked. The first was not what was booked. breakfast was fine and the staff were good.
Disliked: not providing us with the room we had booked was not good as we had to sleep in a room that was half the size and in a double bed when we had requested a king. There was mould in the bathrooms and the bed was made with incorrectly fitted under sheets. Although we received 2 complementary breakfasts this was inadequate compensation for the night in the wrong room. the breakfast was fine but they ran out of some of the food which seemed strange. the young staff were lovely but inexperienced.

Superb

Superb

Very good

Exceptional

good hotel

Liked: Clean room, comfortable bed, very good shower, excellent breakfast
Disliked: Some noise during the night - either from plumbing or electric, not sure, but it was annoying. Also, prices in the bar are quite steep - a glass of wine cost about £16 - far too much, in my humble opinion.

A very pleasant stay

Liked: Staff are very friendly and helpful. Room very comfortable, bathroom a good size, breakfast a good choice and the hot food is cooked to order.
Disliked: We had a bath with a shower in, worked fine. We did find it was a big step to get in and out of the bath.