Superb

Exceptional

Just amazing

Liked: Loved everything
Disliked: Overall amazing

Lift motor room and steps...

Liked: Lovely bath tub, comfortable bed, room has everything you need. Everything felt clean and safe which is important during pandemic.
Disliked: Whilst we didn?t mind street noise we could hear people walking up and down the stairs and we heard the lift. Not ideal when all you want is to go to sleep. We opted for breakfast option but not only it was not ready when we came downstairs we were advised that due to pandemic it?s continental only. It would be useful to say that on check in so we would not pay extra as we decided not to eat and drive back home after a difficult stay away. This is a shame as we dined previously in Brighton and always enjoyed our time there. The communication should be clearer and perhaps staff on reception slightly less nonchalant (we left the keys in the morning on their desk as it was empty).

Good

Liked: Very clean, bed comfy and nice products in the bathroom
Disliked: Told a week in advance I was coeliac and needed gluten free breakfast. When tray was handed to me in the morning it contained 2 cereal bars, an apple, orange and jam and butter but nothing to put it on! Also a mini bo of cereal that contained wheat and barley ?

Shower and water to the...

Very good

Liked: LocationGreat breakfast in room - need better coffee though
Disliked: No parking

Lovely night away in a...

Liked: Room was lovely, we stayed in a Junior Suite - Geoff Merrill. Breakfast OK under COVID circumstances, though more yoghurt needed on the granola thing and the decaf coffee was not great! Location is amazing, staff incredibly nice and helpful, nothing was too much trouble.
Disliked: No parking available at hotel, was advised to part in the Grand Arcade which is just 5 mins away, however was told parking would be £24, it was actually £39 - ouch.

Very poor

Liked: Breakfast was continental and pretty decent
Disliked: Not impressed at all. Won't be staying again even though I have to come to Cambridge every month.