Extremely disappointing.

Liked: Staff were friendly and helpful. Location was good. On being told of our disappointment we were not charged for meals.
Disliked: Room was disappointing (not up to the standard of other Hotel du Vin (Bristol, Brighton). Food was poor. Only one option for both starters and main that was gluten free. We didn't eat in for breakfast (£22 per head very expensive).The food we did have was ordinary.

Very enjoyable with a lovely...

Liked: Very good location for attractions in Cambridge. Staff very polite and so helpful. Large spacious room newly decorated and spotlessly clean. We will definitely use this lovely hotel again when we next visit Cambridge
Disliked: Nothing not to like as far as we were concerned

Average

Liked: Room heater was working very well.
Disliked: Limited options in breakfast. Room was average, facilities old. Room cleaning was not done daily. Drinking water provided very small bottles. Location: Average

An excellent place for a...

Liked: A luxurious stay is very pleasant surroundings well catered for by attentive staff. The food was exceptional.
Disliked: nothing!

It’s always a pleasure staying...

Liked: Perfect as always, the staff are so lovely and accommodating. Can’t wait to stay there again soon.
Disliked: Lovely

Exceptional

Liked: Everything was really nice. Kai at reception was exceptionally helpful.

Exceptional

Superb

Very good