Hôtel du Palais de l'Isle Guest Reviews
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Ali Wed, 6 August 2025
Perfect location for a short...
Liked: We loved our room, it had a little balcony over the canal. The location was perfect! The room itself was small but nicely furnished with everything we needed. It was comfortable and surprisingly quiet inside considering how central the location is.
Disliked: We got there about 10 minutes before the official check in time and the lady on the desk was happy to store our bags but said to come back in half an hour. I mentioned that I thought the check in time was 3pm and she just told me that there are lots of rooms to clean. This wasn’t a massive problem but I found her tone dismissive and she didn’t apologise at all for the delay. When we returned there was another lady at the desk who was much friendlier and made us feel welcome. The only other negative thing was that the bathroom has some mould staining and the vanity was water damage as there is no shower screen.
Anonymous Tue, 5 August 2025
Great location in Annecy old...
Liked: Location was excellent. Parking is tricky in busy periods in public car parking but is inexpensive and the hotel has vouchers to subsidise it which helps. Breakfast is great and staff very friendly.
Alexandra Sat, 2 August 2025
Nice design, good location
Liked: Nicely designed roomGreat locationGood tips from receptionistComfortable beds
Disliked: Breakfast was ok for 15€ per person and had local products but we only got few leftovers of scrambled eggs and no new ones were made after
Katia Sat, 2 August 2025
Superb
Liked: The hotel is located in the center of the old city.
Tozer Mon, 28 July 2025
Nice hotel but probably wouldn’t...
Liked: Very small hotel and a tiny lift but the building is very old so understandable. I’d probably not stay here again but location and staff were friendly. Parking was a 10min walk away.
Disliked: Very small rooms and lift. But the building is old. Also no Air conditioning so bring a fan when it’s warm.
Clare Fri, 25 July 2025
Perfect old town location.
Liked: The hotel could not be better located in the heart of the old town. Staff were friendly and helpful.
Sóley Tue, 22 July 2025
Very good
Liked: Location
Disliked: Small room and a bit old.
Ashley Tue, 22 July 2025
Nice location
Liked: Its location
Disliked: The aircon didn’t work in the room, the fridge didn’t seem to work either and the bar that’s advertised was not great. I asked for wine and to be fair the girl on reception was new but she couldn’t find the wine glasses so we left and went elsewhere.
Leonard Tue, 22 July 2025
Good
Liked: Great location. The hotel offered a discount voucher for parking at a nearby carpark. The hotel has a lift and it located in the heart of the old town.
Disliked: The size of the room. The bed took up 95% of the space it was just so tiny.
Kelsie Mon, 21 July 2025
Very good
Liked: Fabulous location in the heart of the old downtown with easy walking to the lake or the castle. The room was spacious, functional and clean! We had a very relaxing time with Hotel du Palais de I'Isle.