Hotel Downstreet Ascend Hotel Collection Guest Reviews
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Peter Sun, 24 August 2025
Superb
Stephen Fri, 22 August 2025
Generally good place but could...
Liked: Location is great and generally reasonably priced.
Disliked: Whoever designed the interior of the rooms it’s “bold” but not comfortable to be in visually. The toilet, bathtub and shower head are all ridiculously low (as in close to the ground). Had to duck to wash hair in the shower and the toilet is one of the lowest I’ve seen. ( ie it was very cheap for them to purchase) Overheard someone else complaining about the toilet at the front desk also.
Henderson Thu, 21 August 2025
Done its job for a...
Liked: Shower wasn’t the best and shower gel etc supplied wasn’t good at all
Disliked: Very clean and fairly central for everything in North Adam
Dalia Tue, 19 August 2025
Good
Disliked: There is no hand duchess which is very bad
Leigh Mon, 18 August 2025
Keep looking.this is a dated...
Liked: Good location,clean
Disliked: A hotel that offers no housekeeping service! Does not make the bed, change the towels, empty trash…That charges $250/nite is very poor
Shawn Mon, 18 August 2025
I had to sleep on...
Disliked: Beds were far too soft and pillows too thick. Shower curtain had mildew and was so long I had to stand on it while showering.
Anonymous Sat, 16 August 2025
Visiting family in the area...
Liked: Centrally located could walk to various restaurants and shops
Disliked: Parking lot was not in best shape and sometimes hard to find a spot Also bathrooms very small
Weingarten Sat, 16 August 2025
I would stay again
Liked: no breakfast was offered
Penelope Sat, 16 August 2025
Clean hotel, lively helpful staff,...
Liked: The hotel is clean and all the staff were lovely.
Disliked: They should have served breakfast. There is nothing in town. The AC in our room was very loud but if we turned it off the room got stuffy very quickly so it was hard to sleep. There was a shouting fight in the hallway at 3AM which was also noisy.
Kristina Fri, 15 August 2025
If you plan to visit...
Liked: We liked the location, it was very convenient for seeing MassMoca and walking to restaurants in town. It was quiet generally outside. The staff was very responsive when we had an issue with the television.
Disliked: The gym needs better ventilation. I could hear another hotel guest slamming his door when they opened and exited the room.