Hotel Downstreet Ascend Hotel Collection Guest Reviews
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Helen Wed, 23 April 2025
Disappointing, but good location
Liked: Location; near Mass MoCA and downtown Staff was friendly
Disliked: Two pieces of broken furniture in our room; one piece had duck tape on it. Paint peeling off wall near windowSpent 45 minutes on the phone with hotel IT trying to connect with internet after successfully logging on the day before; hotel staff had no ability to troubleshoot or help; referred me to external vendor that wasn’t familiar with the property and couldn’t help after 45 minutes of waiting/talking. I had a work deadline and had to request extension because no internet.
Michael Tue, 22 April 2025
nice hotel but a bit...
Liked: indoor heated pool
Disliked: overall quality of the room didn’t match up with the price.
Dawn Mon, 21 April 2025
I’ll be back!!!!
Liked: I love everything about this place, from the location, the rooms, but the staff who are always friendly. To meeting a young lady last night who remembers me living in the area when I was younger… this place will always be my home
Disliked: Shower wall wasn’t clean
Robert Mon, 14 April 2025
Good
Nicole Mon, 14 April 2025
Very good
Camacho Sat, 12 April 2025
The staff were very welcoming...
Liked: Very clean
Disliked: N/a
Julia Tue, 8 April 2025
Very good
Liked: There was no breakfast
Nana Mon, 24 March 2025
Pleasant
Danielle Mon, 24 March 2025
Exceptional
Olivier Mon, 24 March 2025
Very good