Hotel Dinosaur & Newcastle Bar, Drumheller

My worst experience since 2002.

Liked: The only things I liked was surprisingly decent bed considering the deplorable state of the building and service. The A/C was a nice on a 34C day.The on site restaurant has good reviews but I did not eat there.
Disliked: I have travelled for well over 40 years and stayed in every type of accommodation. Honestly, I wasn't expecting much(for an aged building) but it was disgusting as follows:- room was not ready upon 14:30 check in, waited 40 min-lobby was filthy, the carpet in common areas is so dirty it is permanently black- the room had barely been cleaned, fresh sheets, garbage emptied and new towels/toilet paper- mud splattered on the door baseboards, a deep layer of dust on the other baseboards/sills and some shelves, dirty fridge- hair on my sheets that obviously stuck in the dryer( they were clean)- I kept my shoes on because the floor had a sticky, feel of grime to it- the shower handles don't mix the temperature well, from ice cold to scalding hot- the lone pubic hair stuck on the shower wall was an added bonus- the lamp bulb was burned out but it was begrudgingly changedI was afraid to leave my luggage on the shelves for fear of bed bugs because of the filthy conditions. None were present or evident on my luggage arriving home.I asked for a late check out of only 15 min later since I was competing that morning. A STERN refusal. I asked for a printed receipt and was refused. The attendant told me I could get it online from Booking.com. A smile and a hint of hospitality would have slightly mellowed my perception of the staff and facilities....just slightly. They are running a business, for goodness sake. Take some pride in the building, rooms and smile at the patrons. I felt like an inconvenience.This should have been a $25 room. A shelter would have been better and cleaner. This review won't be received well but sincerely hope efforts are made to learn and improve from my experience so others may have a future positive experience. The potential to make this hotel into something better exists, with some ambition. I may even try to return next year with an apology of a free night stay to see if anything improved.

Very good

Liked: Ensuite bathroom and everything an hotel room has
Disliked: The water for the shower took a time to get right

Poor

Liked: Price
Disliked: Dear owners..You take 100$ for room per night. Can you, please, clean? Hundreds of comments about hairs in the shower, dust everywhere, and leaking water in the bathroom

It was good for one...

Liked: My sleep was decent and I had WiFi. And the price was right.
Disliked: The place was a dive. They clearly don't put more than they have to in maintaining the place. The building was old, the stairs were small, the hot and cold faucets in the shower were mixed, there was no ledge to put the soap and shampoo on, it is not a disability-friendly place, there was hair left in the shower that wasn't mine. At least my room smelled good and the stay was cheap. But I left unsure if the building is even up to code.

Very good

Decent for the price

Liked: Staff was very friendly and helpful, bed was clean and decently comfortable.OK for 1 night.
Disliked: The shower might need a deeper clean, rest of the bathroom was OK, toilet clean.