Name: Hotel Des Savoies
Address: 80 Rue De La Charite, Lyon

Disappointing

Exceptional

Excellent accomodation & staff.

Liked: From the start of our holiday, Celine,Vincent & other staff were amazing so polite so helpful with a smile , nothing too much bother , I honestly would have no hesitation whatsoever in staying here again. My husband & I will most definitely return.THANK YOU THANK YOU THANKYOU CELINE & ALL STAFF .....best regards Sheena & Brian
Disliked: We liked everything truly don't think it could be improved .

Very good

Superb

Nice little hotel to stay...

Liked: Lovely shower, good sized bed for one person, provided extra teas and milks when asked. Friendly staff. Good location. Overall, good value for money.
Disliked: For me personally, the pillows were awful. Square and way too soft - which is just not what I'm used to back home. Others might prefer that though. Room is VERY small so just be aware.

Exceptional

Very good

Superb

Bad

Liked: Very disappointed with our stay at this hotel. The cleanliness was well below expectations. The bed was uncomfortable, the pillows were thin, and instead of a duvet, only a blanket was provided—which clearly hadn’t been washed.Our room had a persistent sewage smell, and the bathroom, which was a ‘wet room,’ had poor drainage. After showering, the entire floor would flood and remain wet, making it difficult to use. To make matters worse, you’re charged for requesting extra towels, so you can’t even use them to clean up without incurring additional fees.The hotel also advertised parking as included, but we were charged a daily rate—something that should have been made clear upfront.Unfortunately, this stay did not meet expectations at all, and we would not return.