Great location!

Liked: Great location; loved the bathtub and having breakfast delivered daily.
Disliked: Walls are a bit thin between rooms as we could hear our neighbours closing drawers, etc. Breakfast could get a little repetitive.

Perfect for us in all...

Liked: We had originally booked our stay at Fairmont Le Château Frontenac, but realized that we wanted something a bit more economical. For a little less than half the price, we booked Hôtel des Coutellier.Friendly staff is an understatement. They were just lovely, every single one of them. The room was great. It was a bit compact, but everything we needed: A king bed (comfortable), a very nice bathroom, a fridge. For those who need, there is a TV, and a DVD player (I assume they work. We did not use them). Breakfast was coffee, OJ, and two bread items (usually, a croissant) and were yummy (Also, cheese one morning), coffee/tea/apples-always available up front. It was pretty quiet, even though near the street, but I would have liked to be on the top floor (no shoes overhead there). Also, free WiFi.
Disliked: If you are looking to be in the center of the city, this is a half mile walk up a steep hill. We did not mind it, but be aware. The WiFi was pretty weak. The "gym" was more of a small room with some weights (I did not use, but would have if more was available there).

Superb

Superb

Liked: Enjoyed the daily breakfast basket delivered to the room with fresh croissants and other pastries! (Not packaged!) Also included items like yogurt, jam, and orange juice. Coffee downstairs every morning, with the exception of the last morning when coffee machine was broken. Also had fruit in the lobby (bananas and clementines daily). Beds were comfortable.
Disliked: My head really sunk into pillows which hurt my neck. Ended up having to use my travel pillow for sleep.

Exceptional

Liked: Staff extremely helpful and friendly!!! Made our stay even nicer.

Very good

A really lovely place to...

Liked: The staff was SO friendly and lovely and helpful.

Excellent!!! When we return to...

Liked: We loved that this hotel thought of every little detail, not just the shampoos and soaps. There were things like a wine bottle opener, a nap of the city, makeup cloths, robes, an umbrella and more! We loved the bagged breakfast with the hook outside the door to return it each day. Everything was also spotlessly clean!
Disliked: Nothing…we loved it. I travel quite a bit and this is probably one of the best hotels I have ever stayed in!

Very good

Liked: Breakfast is reasonable and adequate. The location was not too far from the old city. Parking is cheap at $15/night.
Disliked: The bathroom conditioner was not refilled after the first day. Double bed was a bit small for 2 adults.