Hôtel des Augustins Guest Reviews
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Anonymous Tue, 22 July 2025
Exceptional
Liked: A very good hotel- quiet, central, beautiful and historic. Got an upgrade to lux room with a huge balcony and the view of the bell tower, which I admired. Very nice staff at the reception.
Michael Mon, 14 July 2025
Exceptional
John Sat, 12 July 2025
Very nice hotel in a...
Liked: Clean and comfortable.
Disliked: Nothing
Cynthia Thu, 10 July 2025
Gorgeous converted convent in the...
Liked: Lovely old convent converted into hotel reception and advice given excellent.
Disliked: Room was on the small side, but that was to be expected.
Anonymous Tue, 8 July 2025
Air conditioning does not work...
Liked: The hotel is in an excellent location. The staff are helpful and the property is clean and well-maintained except for the air-conditioning system. This is actually my second stay in this hotel. I returned because I like the location and the last experience was good.
Disliked: The AC of my room did not work when the temperature was as high 35-38 degrees C outside. It was just blowing air but the air is not cold. I know the hotel was full so I did not request room change. I talked to the staff about it and there was nothing they could do. It has been 14 years since I stayed in a hotel that I could not wait to check out. I stayed in 4 other hotels in Provence during this trip and none of them had issues with AC. I would not recommend staying here in summer.
Colleen Sun, 6 July 2025
Great!
Liked: Beautiful hotel in an excellent location in old town Aix. Parking garage nearby (5 minute walk). Great breakfast and friendly staff.
Haydn Sat, 5 July 2025
Lovely Hotel in beautiful Aix-en-Provence
Liked: Great position, lovely lobby.
Disliked: Better to book direct. We paid the equivalent price to a Superior room for a Double Comfort room.
Nataliia Fri, 4 July 2025
Exceptional
Liked: Amazing place with incredible staff
David Wed, 2 July 2025
Good location. Reception very helpful
Liked: Receptionists very helpful and friendly
Disliked: Lift very small. Breakfast ok but fairly basic compared with others
Anonymous Sat, 28 June 2025
Good