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Overall Average Score:
Good (3.85 out of 5)
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Nadia Wed, 11 November 2020
Good
Robert Mon, 2 November 2020
Unique, Eclectic, Fun Themed Rooms...
Liked: The unique, personal, fun, eclectic atmosphere and themed decor. It reminds me very much of the San Francisco I first experienced back in 1998. I noticed there is also a hotel with same exact name in Amsterdam. That would make total sense if they are from same venture.
Disliked: I really have nothing to say. Other than I was unable to extend my stay for another day. But that is no fault of hotel.
Kara Fri, 16 October 2020
Pleasant
Liked: I liked the art work and the location was great.
Disliked: There wasn?t any air conditioning and cable but I guess I didn?t research enough to know these things before hand. The phone key thing was such a hassle trying to get in.
Geovanny Wed, 16 September 2020
Exceptional
Liked: Location was wonderful!! And the paintings were awesome!
Disliked: I would like the mattress are more firm.
Jesse Mon, 14 September 2020
Celia was incredible very helpful...
Liked: The cleanliness and the style.
Disliked: N/A
Joel Mon, 7 September 2020
Bad
Liked: the location
Disliked: the open key app didn't work, we had to wait and to get in the front door. it was a nightmare, than we felt trapped in our room like I was in.alcatraz
Jesse Tue, 1 September 2020
Best ever!
Liked: The young lady at the front desk was amazing and very sweet she communicated very well and was always smiling.
Howard Mon, 31 August 2020
Superb
Paige Sat, 22 August 2020
Too short of a stay...
Liked: This place is a little hidden treasure in Downtown SF! The room we stayed in was not just beautiful decorated, but it was very clean and exceptionally spacious. The staff was extremely helpful and courteous in helping us check in and showing us how to use the app to get in and out of the building. The nice young lady at the front desk made sure our needs were met the entire time. Their rates are incredible too, so we have decided to stay another week!
Disliked: The ice machine was out of ice.
Joaquinn Mon, 27 July 2020
Could have been nice but...
Liked: There was no breakfast and the location was fine. However, the refrigerator didn't work and the TV had a buzzing sound going off on it. There was one channel on the TV that just buzz for some reason a very loud buzzing sound so we were not able to watch Star wars. Also, there was never anyone at the front desk the phone didn't work, and, this morning they put us out at 8 a.m. . However the artist very beautiful the location is wonderful. but I was very upset that the phone did not work the TV had a buzzing noise and the refrigerator did not work and there was no one to talk to about it. I called three different numbers and got no answer. I didn't even get an answer from the 1-800 number.
Disliked: Again, the refrigerator didn't work, the phone didn't work, the numbers that I have to call for assistance didn't work, there was no one at the desk at all, the TV had a buzzing noise on one channel they wouldn't allow us to watch Star wars. I was very disappointed.
