Really friendly staff; very helpful regarding local recommendations. Very spacious room.

Disliked: I don't prefer pedestal sinks in bathrooms, just cuz I'm a high maintenance gal who needs room to spread out my magic potions!

Pleasant

Disliked: Small room. Outdated room in a restored classy hotel.

Superb

Very good

Good

Liked: Perfect location for the convenience of exploring the local hot spots
Disliked: The restaurant Gracies has delicious food! Definitely enjoyed all meals there

Passable

Liked: The lobby was lovely and the garage parking was great.
Disliked: The room was not very clean, the carpets were black and stained.

Inconvenience understandable due to pandemic..price...

Liked: Restaurant breakfast was great..complimentary breakfast not so appetizing..
Disliked: Restaurant closed for dinner?no daily house keeping..

I really love your place,...

Liked: The breakfast was a HUGE DISAPPOINTMENT. It kind of ruined the experience. When I booked the room it said breakfast included, so I assumed it was at the restaurant. For almost $300 you couldn't throw in a couple of eggs and some toast? I was being seated and mentioned I was a guest. Good thing...I was unseated and told to wait. Where? In the entryway. I stood there like a beggar watching people eat for fully 5 minutes. Two other wait staff actually asked if I needed help. It was embarrassing. When the fellow returned he said "Sorry, I was cutting up some fresh fruit for you, and handed me my sad little box to take. This fib was apparent when I opened it in my room. That fruit was some old, dry pale watermelon and a couple of grapes. There was a day old pastry that looked sat upon. And some extremely stale granola. The place is so elegant and beautiful..the tacky breakfast was
Disliked: I love your hotel, that's why I returned, but it's obvious you are cutting corners( big plastered but unpainted hole in the wall under the curtain). Remember you are selling a glamorous experience! It would be better if you did not say breakfast was included, and then throw it in when guests arrive like an extra nice thing. Set up a little table, don't make people have to ask and wait for a little doggy bag box. Don't put out paper and styrofoam cups, plastic stir straws. Keep it classy.

Superb

Disliked: 274.00 quote, final bill 327.00

Very good

Liked: Always a classy destination, perfect location downtown and close to Providence Stadium
Disliked: Restaurant was only open for breakfast/brunch, no dinner, no bar