Hôtel de L'univers Guest Reviews
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Write a review
Georgina Mon, 28 July 2025
Very good
Lesley Sat, 26 July 2025
Wonderful place in the heart...
Liked: Just gorgeous! Stylish, friendly and perfect location.
Disliked: Nothing.
Paul Fri, 25 July 2025
Functional, friendly and comfortable
Liked: Centrally located in town of Arras and easy to explore.
Disliked: Nothing.
Mark Fri, 25 July 2025
Great hotel just where you...
Liked: Walking distance from the centre square where the restaurant s are..Safe parking if booked in advance..Great breakfast and the waiter on duty at breakfast was a super helpful guy
Disliked: Nothing
Mills Fri, 25 July 2025
Very good
Bronwen Thu, 24 July 2025
Perfect for a short stay...
Liked: Location was perfect, great parking, friendly staff. Nice breakfast. Kids loved it.
Disliked: All good for us
Anna Thu, 24 July 2025
Very poor
Liked: Central. Breakfast was decent (especially if you are into bread and sugar).
Disliked: Even though they had confirmed that we would be provided with a cot, I had to ask for one since there was none in the room. The receptionist did not seem to understand what I was asking for and when she finally did, she came with a travel cot that we needed to put up our self. I also had to ask specifically for a mattress and twice for sheets. When we asked for a baby high chair for breakfast we received the dirtiest high chair you could ever imagine (I did not let my son sit in it)! Another thing that might be helpful is that this hotel does not have AC and the rooms gets extremely hot (even with the little fan provided). This is not a 4star hotell, rather a 2+.
Thomas Tue, 22 July 2025
Exceptional throughout
Liked: Stunning properly and location
Disliked: Nothing
Gerri Mon, 21 July 2025
The hotel is in a...
Liked: Dinner was very good
Disliked: The breakfast hot options were not hot
Francesca Mon, 21 July 2025
Very old hotel, needs a...
Liked: Location, the breakfast was nice. The staff were friendly, especially Celine.
Disliked: The room was very dirty, the skirting boards were full of dust. The bathroom was not clean and very old. The carpet was stained. The floorboards creaked in the room and you could hear people above. There was no electricity in our room for over two hours on arrival. The hotel is understaffed massively and although the staff helped it took a long time as there only seemed to be one person on reception for the whole hotel.