Hotel de l'Horizon

This place seems to cater...

Liked: While the hotel was clean and the bed comfortable, it did not offer good value for the cost.
Disliked: There was a consistent lack of information—nothing provided in the rooms or posted about pool or restaurant hours, tv guide/operations, housekeeping, or local things to do. With no phone in the room, any question required walking all the way to reception, where staff were often absent or unidentifiable.We experienced two power outages, one lasting from 4:30 p.m. into the morning, with no backup lighting or plan in place—no guidance on food, safety, or next steps. The room had a strong musty smell, likely due the carpets, and the hotel entry floors were visibly buckled from dampness or poor ventilation.Housekeeping was inconsistent. Despite leaving a sign to refresh the room, it wasn’t done. After directly speaking to the cleaner the next day, the bed was remade but with the top sheet on top of the duvet. On two occasions, housekeeping staff knocked and immediately opened the door, which felt unsafe—especially for female guests.

We loved our cozy chalet,...

Liked: Our chalet was very cozy and had all the perfect amenities. We loved the wood stove and it was beautiful waking up in the wooded area to the snow falling outside. We loved the sauna and Finnish bath too.
Disliked: Nothing - all was great!

Superb

The value for the price...

Liked: The hotel is close to the site, clean, and has a nice restaurant. The jacuzzi and sauna are really excellent.
Disliked: The internet is quite weak and disconnects quite often. The pool water is not warm enough for older adults.

Very pleasant and comfortable with...

Liked: comfortable room, nice sauna and hot tub, staff very nice. good location near ski mountain
Disliked: A bit awkward getting to the room with bags.

Loved our cozy cabin and...

Liked: We had a lovely rustic cabin that was perfect for our family. The ambiance at the lodge was warm and hospitable, and we were quite happy with the quality of food and drinks. We loved the outdoor sauna in with a view from its setting in the woods and the pool. A fantastic stay!

Superb

Superb

Fantastic! We will be back.

Liked: We stayed in a cabin, not the main hotel. The cabins are wonderfully appointed and provide a beautiful blend of privacy in the woods and convenience to the main hotel.
Disliked: Nothing. I liked everything.