Hotel de France Guest Reviews
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|0.5 miles from Saint Helier Jersey centre|
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Ryan Thu, 28 October 2021
Victoria Thu, 28 October 2021
Mary Wed, 27 October 2021
Liked: staff were so helpful
Disliked: the buffet breakfast - cooked choice
Vivienne Wed, 27 October 2021
broken lift caused problems for...
Liked: the Spa room was lovely . spacious accessible bathrooms . lovely decor .
Disliked: the swimming pool is down steps which is not safe for people with disabilities . our Spa room which is one of the best rooms in the hotel was not accessible for anyone with a mobility issue due to the only lift in that building being broken and access was either up and down many stairs or out of a back door and down a very steep uneven road . neither option was safe . the option given of using the hotel minibus was not really feasible to go around the hotel as it in itself is difficult to get in and out of . No reduction in the bill despite 2 members of our family being move to a lower grade room so they could access a lift to their room . I was promised a phone call from the general manager to authorise a payment back to me and that phone call has not happened .
Avril Wed, 27 October 2021
Liked: beautiful spaexcellent and friendly staffimmaculately clean
Rachel Wed, 27 October 2021
lovely few days in Jersey
Liked: staff were very attentive, hotel was clean, great location.
Disliked: difficult to get in to use the spa facilities at the moment, tried twice before being able to get into swim.
Richard Tue, 26 October 2021
Liked: Excellent staff; Excellent facilities. We had a wonderful stay and will be back.
Luke Tue, 26 October 2021
Liked: great view and room
Disliked: the breakfast wasn?t that good, woukd have liked more choice of hot food
Julie Tue, 26 October 2021
Jet Tue, 26 October 2021
a very enjoyable stay
Liked: Great location overlooking St Hellier even though a little out of townAmazing balcony roomWonderful indoor pool and spa
Disliked: Breakfast menu could have had a little more variety as could dinner menu