Liked: The antiquity of it and the Location.
Disliked: The room we were placed had a terrible view.

Liked: timely service, location,
Disliked: The items that were said to be in the room were not. Fam in the bathroom was not working. Room was small. Bar didn't open until 3pm so you were unable to order mimosas or bloody marys for a morning or brunch cocktail. Parking was expensive.

Disliked: The power was out I could not check in they manually check me in but could not give me a key the first room was horrible not what I had booked I complained then they gave me another room with the king bed how I booked it left satisfied

Liked: Beautifully decorated hotel right in the heart of downtown San Jose. You can walk to SAP center as well as all the restaurants and night life . The staff goes above and beyond. I will definitely stay here again.

Liked: Nothing hiding charges

Liked: The hotel itself is very nice. The rooms are small, but nicely decorated. It has a boutique feel.
Disliked: The only parking option was valet, with a high fee($30+) and they left our car where we put it. There is also an "amenity" fee of $15 which for a late arrival & early departure - no use of.

Liked: We were pleasantly surprised how trendy this place was inside, looking at the outside appearance I pictured it old and run down however it was so nice inside in every way. The restaurant was amazing food. I loved the experience.

Liked: The room was really nice especially, the size and look. I always look at the bathroom because it's a big factor in my overall opinion and, it was really nice, well lit, nice color, modern fixures and space. We had a great view from our room, as well.
Disliked: The parking was a bit confusing but, worked out fine since there was one more a lot right in front of concierge which we didn't know we could park at until they said it was ok. Otherwise, we were first told that parking would be 2 blocks away.

Liked: Location
Disliked: The hotel added addition pending charges that won't go away. Before I left and checked out, they said it was just temporary and will go away in a few days. Now, 12 days later, no one at the hotel seems to know why those pending charges were added at all.