Will not be staying here...

Liked: The bed was very comfortable and it was quiet.
Disliked: My daughter and I both got food poisoning at dinner, no luggage carts were available , the room phone didn?t work at all. No bottle water available and the tap water was horrible and 3 of the 4 staff members we encountered didn?t understand a word of English so my car was brought around to the front of the Hotel from valet and left in the front of the Hotel in the loading zone for 8 hours for no reason and when we asked for towels we were lift with an extra hand towel for 3 of us to shower with.

Superb

Exceptional

Nice details and great location.

Liked: Great in-room coffee, music and drink in lounge, high ceilings in rooms.
Disliked: Pricy but what isn?t in this location. Would stay again.

Disappointing

Disliked: Smelly and overpriced

Staff was very accommodating, friendly...

Liked: Did not eat at facility but the entertainment area looked inviting. Location was great. We walked to SAP Center, San Pedro Market, restaurants, etc.

Exceptional

Fabulous

Liked: I love the cleanliness (from the lobby to the rooms) and the location is great it?s by all the restaurants and stadium
Disliked: I did not enjoy the valet service they only ever have one guy on duty and he?s responsible for getting everyone?s car and dealing with customers waiting so the wait time was tripled from what we were quoted 10-15 minutes and it took over an hour

Good

Liked: The theme of the hotel, how clean and centrally located
Disliked: You charge to much for parking when it?s hard to even get your car from valet. The desk didn?t even notify valet of us waiting for our car. Which took over 29mins to get our car and there isn?t always a valet person there all the time