Hotel Croydon

A lovely stay in a...

Liked: Brilliant location. Very clean.
Disliked: could do with tea and coffee making facilities in the rooms.

Exceptional

Exceptional

Very good

Disliked: Central ac in the room wasn't' working, a portable one was placed inside instead. It wasn't cold enough for the Miami summer

Great stay. Definitely we’ll be...

Liked: The room, the food in the Tavern was good and reasonably priced.
Disliked: The bad was too soft.

Very good

Liked: Well located in Miami Beach, comfortable and clean. The Tavern restaurant is nice and offers good food. Very good value for money.
Disliked: Two times out of four nights the breakfast was not ready at 8am and a bit delayed

Avoid - Don't trust them,...

Liked: Location and room was clean.
Disliked: I was going to give a 6 out of 10 review for my stay until I found they charged my card for no reason after I left even after staff has confirmed everything was settled and deposit would be returned when I checked out. They even handed the paper receipt with the full charges matching what I previously paid but they still decided to charge my card afterwards, so I'm giving 1 because I can't do less, don't trust them!The hotel is average but definitely not a 4 stars. Most of the staff won't even talk to you or even smile, and those who do you can clearly see it's fake. The most genuine friendly guy was from maintenance team which barely speaks English but was very very friendly, everyone else should learn with him.Rooms are so humid that bathroom towels won't even dry... I know Miami is very humid but I had the chance to stay in two other hotels and there were nothing like this.The pool water is unfiltered and the included breakfast is a joke... Same choice every single day, scrambled eggs, bacon, sausages and potatoes and that's it. Seating is very limited and service is again very very poor. Staff at the breakfast are from the restaurant downstairs and they clearly don't want to be serving people from the hotel. If you are like us and think there is always bad reviews and it can't be that bad do it at your own risk.

Exceptional

Affordable luxury close to beach

Liked: Smart, clean everywhere. Chic and comfortable, stylish.Pre-booked breakfast (extra charge) was excellent.Happy hour free cocktail every day is a massive plus!