Hotel Cristall - Frankfurt City Guest Reviews
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1.6 miles from Frankfurt centre |
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Janusz Thu, 2 May 2024
Perfect spot for a short...
Imrich Mon, 29 April 2024
Exceptional
Celine Fri, 26 April 2024
Exceptional
Liked: I adore accommodations like Hotel Cristall. All the staff were friendly, helpful and wonderful! I arrived in Frankfurt ahead of schedule and was absolutely exhausted. I had read that I would be able to leave my luggage in Frankfurt Central Station lockers, and I looked forward to taking advantage of that option. Unfortunately, I could not find them in my tired state. I was aware that Hotel Cristall's check-in time started at 2pm CET, so I was reluctant to inquire and/or be of any inconvenience. That said, I was too tired to be dragging my luggage around the city until check-in. So, I mustered up some courage and inquired. There was no reason for my anxieties. They were very welcoming and accommodating. At no point did I feel like I was inconveniencing anyone. If need be, one is allowed to store one's luggage before check-in and after check-out. It's the world of a difference.By the time I read the response and arrived at the Hotel Cristall, the staff were able to go even further beyond my expectations. I was able to check-in ahead of schedule. My body and mind were extremely grateful for the gesture. Hotel Cristall is one of the wonderful accommodations which welcomes one with a bottle of water. I very much needed and appreciated it. They include a European breakfast, which adds even more value for money. It's location is currently a blessing and a curse. I adore the hotel's proximity to Frankfurt Central Station. I could go on. If possible, I would stay again and I would recommend it to all my friends, family, and everyone. Thank you, Hotel Cristall for setting the bar high and for a wonderful introduction to Frankfurt!
Disliked: I like it's proximity to Frankfurt Central Station, but some of the activity I saw taking place in the surrounding area is not my cup of tea.
Elizabeth Mon, 22 April 2024
Dangerous area not the best...
Liked: Kind day worker.
Disliked: Sexist night shift worker who checked me in for my stay. By the train station- not a safe area.
Darvishiali Mon, 22 April 2024
Worths a short stay
Liked: Location is superb! Just steps away from Hauptbahnhof.Room was clean, bed was comfy, small desk for laptop, shower was fine. Staffs were polite and welcoming.
Disliked: Blanket was a bit small for tall persons.There were no instructions for the heater.The area was a bit creepy, but it's normal around main stations in Europe.
Kristi Mon, 22 April 2024
Great hotel for a single...
Liked: Staff very friendly and helpful. Breakfast very good, lots of choices. Very close to the trains station. Safe location for single women. Would stay again.
Mariam Mon, 22 April 2024
good
Liked: Room was clean and comfortable; Hotel provided good breakfast, check-in process was easy and simple. Hotel is located very close to the main train station.
Disliked: Neighbourhood - if I've known more about this neighbourhood, I would not stay there; As it appears, ~It's primarily associated with activities like prostitution and incidents such as drug dealing.~ It was very disturbing for us, we can't even go outside nighttime.
Gillian Sun, 21 April 2024
Very good
Liked: Great Breakfast. Close to station, but quiet. Area a bit seedy but around hotel itself felt very safe.
Disliked: Elevator to half floors. Shower/ bathroom a bit crapped.
Michael Sat, 20 April 2024
convenient location, good value for...
Liked: I have used this hotel a few times. Convenient location. The rooms are basic, but more than adequate for one night in transit. Breakfast buffet had a lot of choice. Any hotel that has honey as a condiment is a bonus for me.
Simon Sat, 20 April 2024
Great hotel. - Very friendly...
Liked: Have stayed there before Great location and reasonably priced
Disliked: Nothing