Hotel Contessa- Luxury Suites on the Riverwalk Guest Reviews
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Terri Sun, 4 May 2025
Beautiful and fun within SanAntonio...
Liked: The decorations were exceptional for Fiesta- the front desk and parking attendants were nice.
Disliked: The bar and restaurant service was terrible and the parking fee was ridiculous. The cleaning staff was subpar.
Sue Sat, 3 May 2025
This hotel is great value.it’s...
Liked: Beautiful courtyard
Yaimet Fri, 2 May 2025
Superb
Liked: the view and location
Disliked: The old lady in the reception never smiled.
Amy Fri, 2 May 2025
We wish we would have...
Liked: It was on the riverwalk.
Disliked: Customer service was less than inviting at checkin. She made it clear she really did not want to be talking to us. The room was overpriced. I requested an upgrade which was a corner suite with a view of the riverwalk. The extra amount was not worth it so keep that In mind when choosing a room and i suggest getting the cheapest room with a riverview It would have saved me hundreds. During the stay another friend in our group requested extra water but never received any until the night before we left. She commented her shower also had mold on the ceiling. I left some personal mail in the room and realized the same afternoon after we checked out. I called the same day and was told they would check and call me back. Since I didn’t hear from them I called back the next day and left a voice mail with the housekeeping manager on Monday. On Tuesday I called all day and tried to reach someone but no one ever answered. On Wednesday, I spoke again with the front desk who said she didn’t know anything about it but would get with housekeeping and call me back. Today, Friday, I still have not heard back.
Leslie Fri, 2 May 2025
Great Location
Liked: Location
Jeannette Thu, 1 May 2025
We had a great time!
Liked: The river view room was wonderful! Even though the price was a little higher than I would usually pay, it was well worth the cost.
Disliked: We liked everything!
Paul Thu, 1 May 2025
Beautiful property. Exceptional location and...
Liked: Location!!! We were celebrating our 50th anniversary. The suite was VERY nice. Staff was great. Valet parking and greeters were EXCEPTIONAL.
Disliked: That we didn't stay longer . . . .
Emma-jane Thu, 1 May 2025
Superb
Liked: Beautiful hotel, great location and views of the Riverwalk. Room was huge.
Disliked: It was expensive.
Mukesh Thu, 1 May 2025
Very good
Carey Thu, 1 May 2025
Fantastic.
Liked: The staff was fabulous. They all seemed to be genuinely happy to be there and happy to serve us.
Disliked: $17 margaritas.