Hotel Conde Duque Bilbao

Exceptional

Liked: Twin room was spacious, nice balcony, good shower and comfy beds. Stayed 2 nights and would definitely stay again.
Disliked: An iron in the room would have been nice but that's all.

Fantastic location, super friendly

Liked: Very friendly, spotless and great location.

Exceptional

Exceptional

Liked: Great location and environment. Very friendly staffs

Very good

Poor value for money

Liked: Right next to the Zubizuri, very convenient location
Disliked: The rooms are facing building's inner well and the windows are covered by the photo image, so room is constantly dark.Even though credit card is requested while booking, hotel asked to give them email address, so they could send me a payment link, and I had to pay for the room through separate system - that seemed fishy to me, but luckily all ended OK. They explain this by the fact that they don't do manual payments (so you have to do it manually).The bed was squeaky and pillows were not comfortable.The tissues instead of toilet paper were really annoying - the were so tightly packed into the container, that most were tearing when try to get the tissues out.Sound proofing almost non existent - I could hear neighbours drying hair, because their bathroom was next to wall of my room. Also quiete a lot of noise through the door, because room was next to the service space that cleaning service used.

Good hotel in a good...

Liked: The location, the good breakfast an the confort of the room.
Disliked: The difficult and uncertain informations about parking near the hotel.

Good hotel in one of...

Liked: The staff is really kind and helpful
Disliked: Everything was as described and better

Superb