Name: Hotel Concord Syracuse Ascend Hotel Collection
Address: 6605 Old Collamer Rd, East Syracuse, NY
Telephone: (888) 406-7656

Hotel Concord Syracuse Ascend Hotel Collection Guest Reviews

Overall Average Score:

Good (3.6 out of 5)

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Exceptional

Good

Great location for access to...

Liked: 2nd stay at this hotel. A king, lots of space in a Accessible room, would have liked a seat in the tub.Breakfast was great, from waffles,eggs,sausage, bacon, to juices, yogurts,bagels and hot drinks.Staff always friendly and helpful.
Disliked: Would have liked a seat in the tub,more bath towels.Didn't like the increase room fee because the State Fair was starting.

I got kicked out and...

Liked: The location
Disliked: The staff

Perfect choice when visiting Syracuse....

Liked: The bed was super comfy- just what we needed after a day of travel and sightseeing. The bathroom was modern and well stocked- kudos to whoever thought of the makeup remover sachets which were very appreciated! The area was peaceful and we felt very safe. Staff were hardworking, polite and professional. Breakfast was great. The selection was plentiful and food was replenished very quickly. The buffet area and tables were constantly cleaned and kept tidy. I’ve stayed in 4 and 5 star hotels that were not given this same kind of care- well done to all involved- your hard work did not go unnoticed!

Superb

Great place to stay for...

Liked: Check-in was smooth, check-out was super easy. The breakfast spread was terrific and very filling. The bed was very comfortable as well. The air conditioning unit kept the room cool on a rather humid summer evening. The iron and ironing board did a fine job helping me touch up my shirt, jacket, and slacks for a job interview the following day. The internet was great for basic surfing.
Disliked: No major complaints. There was a bit too much light coming in the gap at the bottom of the door, but I could've brought a sleep mask to remedy that.