OK

Liked: Location is good, breakfast ok
Disliked: The hotel is extremely warm, even though no heating was on. It made for an uncomfortable sleep.The food served for dinner was mediocre at best, disappointing.

Very good

Very poor.

Liked: Room and bathroom very spacious. Convenient location.
Disliked: Room furnishings shabby; bed divan in poor condition. Access to room was laborious being set at the back of the hotel and up numerous steps; elevator to first floor only. Arriving at 4pm guests were treated to the appalling display of bed linen and towels scattered throughout the corridors - why was not all this done in the morning. Absolutely awful display; the hotel management should be ashamed.

lovely staff and lovely hotel.

Liked: beautiful
Disliked: an

Bad

Liked: Nothing
Disliked: Our first room was disgusting. It was dirty, rust everywhere. Totally unacceptable. We were able to move rooms, third time lucky. At least this one was a bit cleaner. Bed felt as if it was 50 years old, you could feel the springs.

For our stay in Stirling...

Liked: The hotel's location was perfect for walking around the city. the hotel decor was lovely and the staff where very helpful and extremely pleasant and friendly.
Disliked: Everything was great nothing to dislike.

Superb

Pleasurable stay

Liked: Staff were very friendly.Pleasant room. Had some board games at the bar. Short stay due to work, but would visit again.

A disappointing return visit

Liked: Perfect location for sightseeing and walking around the city centre. Our evening meal was delicious and the staff were all friendly and helpful.
Disliked: We stayed at the Colessio a year ago and were looking forward to coming back. A few days before arriving I received an email asking if I wanted to upgrade but as we were already paying £138, I left the booking as it was. We checked in around 3pm and when we got to the room, were quite shocked at how shabby it was. The carpet was ripped and threadbare and there were spills of dried in liquid down the walls. I went back to reception and asked if we could be moved, which the receptionist kindly saw to. The new room was slightly better but was dark and hot with only one bath towel (unfortunately only noticed after my husbands shower), basic tea and coffee facilities and a small window looking right into the car park and neighbouring hotel. As you moved through the corridors there were a lot of housekeeping items left lying about and a huge pile of laundry bags were sitting under the stairs throughout our stay.We had booked for dinner and enjoyed our food immensely (although the portions were on the small side) and had drinks in the bar afterwards, unfortunately there was a smell drains in the downstairs area and it was very warm so we didn?t stay downstairs too long. We had breakfast but were shocked at how little choice was offered. A few cereals and some fruit with tea and coffee from hot jugs. The cooked breakfast was just one of each item and in no way would be worth £12.95 if not included in the rate. The smell of drains and warmth of the area hadn?t been addressed so we checked out at about 10:00.Unfortunately this visit did not live up to our previous one and we were sad to see that standards in the hotel itself have slipped, although all staff we encountered were lovely.