Name: Hotel Cleveland Autograph Collection
Address: 24 Public Square, Cleveland, OH
Telephone: (888) 406-7656

Liked: Location.
Disliked: Heating unit didn't work.

Disliked: Parking was 26 dollars for one night. Plus I get home and check my bank statement and there's a withdrawal from the hotel for $50. Not sure what the other $24 was for. Taking money out of someone's account and not telling them is unacceptable. Still waiting to hear back from accounting department. Not happy about this.

Had a wonderful stay. The hotel was clean and smelled great. The bed linens were fabulous! And the bed so comfortable! Beautiful decor that matched the era of the building quite well. Love it when the buildings are restored not updated.

Liked: Love the historical building and that it was restored, not updated.
Disliked: The bathroom was rather small.

Superb

Pricey but nice.

Liked: Very historical. Good location. Comfortable bed.
Disliked: Lack of staff at front desk during busy check in.

Exceptional

Historical landmark in the downtown

Liked: Historical landmark, great building, nice rooms, clean and spacious. Located in the middle of downtown, fully renovated, walk distance to the lake, restaurants. Great a la cart breakfast. My husband forgot his backpack with documents and the personnel took care of it, appreciate your help so much! Will be happy to come back!
Disliked: The best in the city, don’t miss it

Exceptional

Poor

Liked: Not much
Disliked: Way over priced, restaurant was small overcrowded and understaffed, took forever to get our food and it was less then average, they charge for WiFi, never again and especially through Booking

We enjoyed a comfortable room...

Superb

We liked it and would...

Liked: Nice hotel great location our room had a good view of the square
Disliked: Our room with the good view had terribly dirty windows if the view hadn't been so good I would never have noticed the dirty windows also the parking garage was a tight squeeze

Good location

Liked: The central location made walking everywhere a little easier. The valet team is very efficient, friendly and helpful.
Disliked: The 10 drink card would have been nice, if we could have gotten served within the 20 minutes we waited for a server.The breakfast we paid extra for was a total joke. People were waiting in.line just to get coffee to leave. The hostess was.alone at the greeter stand. Trying to take names and get coffee then she started seating and the other guests were not getting their coffee. The food when we got it, was excellent. But the pace of seating overpowered the kitchen staff. I called and requested a recliner type od chair as my husband is unable to lay flat in a bed. They employee I spoke with never called back as.promised. He did not have a good night. At almost $500 a night could have been better.