Hotel City House

Great place to visit Hamburg...

Liked: Great receptionnist ! Very helpful and nice ! Merci

Great place near to the...

Liked: Nice hotel with character well-suited for a night‘s stay between trains. Close to the central station and located on a quiet side street. The three of us had a room (suite) on the top floor, with a separate living room. We appreciated the little fridge to keep cold drinks in. Surprisingly good value for money. The breakfast buffet was also good.
Disliked: No elevator, but carrying our heavy bags to the top floor made good exercise.

I would stay at this...

Liked: It was very unique and cosy. It was clean and central. The staff was absolutely wonderful. The room was big and had a coffee machine. We also received a complimentary bottle of water. They were facilities for making tea and we had a little fridge.
Disliked: Since it is a very old and beautiful building, it was inevitable to hear certain noises for example people walking/stomping in the middle of the night in the room above us and the little chandelier made some noises.

Excellent hotel close to station

Liked: Lovely rooms, friendly helpful staff and great location close to station.
Disliked: The pillows were lumpy. They breakfast could be better suited to those with allergies.

Exceptional

Exceptional

Liked: The staff were very friendly and helpful, I loved the hotel's style, breakfast was good, located just a few minutes walk to the central station, other public transport (bus) nearby so that you can easily get anywhere you want.
Disliked: /

Very good

Liked: Very nice and helpfull staff, we felt instantly welcomed. Close to the central station.

Comfortable, enjoyable, wish to be...

Liked: The staff was very friendly and welcomed warmly. They helped with early check-in and this was very pleasing for us after walking with luggage in the hot air. The hotel is located in a historical building and designed with fine English style and glamorous details like paintings, chandeliers, wallpapers, lampshades etc. Our room was clean, cosy and adequately large for two people. The bed, pillows are super comfortable. The bathroom was small but nice, clean and equipped with elegant supplies. The breakfast was fine and tasty. It was near to train station and transportation, but far from the Harbour, museums and Hafen city that you must get in bus or underground lines.
Disliked: The location was a bit problematic because of the homeless and immigrant people around the hotel. Anybody disturbed us while walking in the street but they made noise throughout the night and interrupted our sleep. I know it's not the hotel's fault but might be taken into consideration with family stays.

Lovely but needs some adjustments.

Liked: Lovely, helpful staff. Beautiful old character building with antique furniture etc. Fab shower/bathroom. Decent breakfast (chargeable, I thought it was included in the room price, so need to check my booking.)
Disliked: It was very, very hot. Far too hot for sleeping. Room temp was 31c for the duration. Had to open windows, despite rain showers, as well as request a fan. “Old building” was the reason given, but small adjustments would help, like having wood effect or tile floor covers instead of a thick carpet (also more hygienic) and opening windows before guest arrival. Although location convenient for central station, it felt a bit unsafe and not a particularly attractive area. A short walk away to the centre though.