Hotel Citrine Palo Alto A Tribute Portfolio Hotel Guest Reviews
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2.4 miles from Mountain View centre |
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Holley Mon, 15 April 2024
I was highly impressed with...
Liked: Loved the overall ambience of the hotel, it had an elegant chic vibe to it. Upon arrival, my friend and I received a glass of rose’ and a Citrine crystal as complimentary gifts. One addition that I was really impressed by was the hotel’s offering of a bracelet making station on the 4th floor. Due to my friend and I celebrating my recent engagement, it was a wonderful way to spend our evening planning details for the wedding.
Disliked: I’ll admit I was initially impressed that the key cards were made of wood. I had never seen a key card like that before and thought it was extremely clever and visually appealing. Unfortunately, I later discovered that the key card, given it being wood and all, has the ability to give guests a splinter. It was tiny and I removed it pretty easily, just thought it was worth mentioning!
Lailah Tue, 20 February 2024
Disability Discrimination. Autistic Child.
Liked: Property was inviting and nice. I wish there was a hot tub
Disliked: No hot tub. Pool closed. No sauna
Sultan Fri, 2 February 2024
Bad
Disliked: Valet insisted that the parking fee was $22. When I showed him that the booking indicated free parking, he replied - you can park your car by the road, this is free parking. But I explained to him that I can park on the road without his permission, for this I do not need to indicate “free parking” in the hotel characteristics. He agreed with my arguments and said that valet parking would be free for us. However, I gave him a 10 bucks tip. When I got home, I discovered that in addition to paying for the hotel room, I was also charged a damn $22 for parking.Turns out the valet cheated me out of a 10 bucks tip, this dude went to the lobby and took out an extra 22 bucks.
Mitzi Mon, 15 January 2024
My family had a great...
Liked: modern decor, very clean, smells good
Aitan Tue, 9 January 2024
Exceptional
Liked: Excellent property, clean, and courteous professional staff. We had an great experience.
Christina Tue, 9 January 2024
Exceptional
Liked: Great location, very clean, gym space with all I need, staff was a pleasure, highly recommend this Hotel!
Martin Sat, 6 January 2024
Incredible . The receptionist and...
Liked: Design , facilities and decoration
Disliked: Nothing
Anonymous Sat, 30 December 2023
Clean place with the poorest...
Liked: Front desk / concierge needs better staff or training for existing staff on customer service . The staff has no etiquette on how to empathise or communicate effectively with customers.
Disliked: It’s clean
Monique Sat, 23 December 2023
Relaxing
Liked: Clean , smelled great and the two ladies in the front were amazing ! So friendly and helpful !
Disliked: Parking is a little odd
Madsen Wed, 15 November 2023
High level Modern comfort at...
Liked: So many great spots to sit. Great restaurant. Spacious room with great furniture, storage and an excellent bed.
Disliked: On a busy street.