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Hotel Chicago West Loop SureStay Collection by Best Western

eef - (888) 420-1641
Hotel Chicago West Loop SureStay Collection by Best Western, 1622 W Jackson Boulevard, Chicago, IL -(888) 420-1641
Area: West Loop - Medical District
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (1196 Ratings)
0.6 miles United Center
v4 mins driving
t13 mins walking
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The Spotlight on Hotel Chicago West Loop SureStay Collection by Best Western

Steps from the United Center, with Comfort to Match


Modern and budget-friendly, Hotel Chicago West Loop SureStay Collection by Best Western places you right in the heart of Chicago’s buzzing West Loop. Just a short walk from the United Center, this hotel blends convenience and comfort with a minimalist, art-filled vibe. Whether you're here for a sold-out arena show or a night out in the city, this hotel is a solid home base.

Why Concert-goers love it

Just 1969 feet from the United Center, this hotel is a favorite for fans heading to shows—no cab or Uber needed after the encore. Rooms feature soundproofing and memory foam beds for a solid night’s sleep, even after a loud night out. The 24-hour front desk and late 12 PM checkout are a bonus for night owls, and the location gives easy access to CTA buses and trains for late-night travel across Chicago.

Who this Hotel is great for

  • Groups of friends wanting to pre-game and crash close to the venue
  • Solo travelers catching a bucket-list artist
  • Couples turning a concert night into a weekend getaway
  • Fans needing a quiet, comfy space after a high-energy show
  • Budget-conscious music lovers looking for good value near major venues

Food and Drink Options

While the hotel doesn’t have an on-site restaurant, every room includes a microwave and coffee machine—perfect for late-night snacks or morning recovery. The West Loop is packed with walkable cafés, diners, and late-night bites, from greasy spoons to upscale eateries. Breakfast spots are easy to find nearby, even after a sleep-in.

Nightlife Options

You're in the thick of Chicago's West Loop, known for its trendy bars, lounges, and craft cocktail spots. Whether you're in the mood for a chill whiskey bar or a buzzy rooftop scene, you’ll find it within walking distance. While the hotel itself doesn’t host live music, you’re close to some of the city’s best post-show hangouts.

What People Say

Reviewers love the location and value, especially for concerts at the United Center. Guests call out the friendly staff, clean rooms, and comfy beds as highlights. Many appreciated the parking availability and felt safe walking back after shows.

Areas for Improvement

Some guests noted that the rooms are on the smaller side, and the minimalist decor may feel a bit basic. Others mentioned that while the parking is convenient, it can be a little tight if you’re driving a larger vehicle.

The Bottom Line

If you’re heading to a concert at the United Center, Hotel Chicago West Loop SureStay Collection by Best Western delivers unbeatable proximity, comfort, and value—no rideshare required.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` vending machine
` kitchenware
` 24-hour security
` Accessible parking
` Free Wi-Fi
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center
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Hotel Chicago West Loop SureStay Collection by Best Western Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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5

Exceptional - 5.0 out of 5

Shannon, Nashotah, visiting United Center Tue, 24 October 2023

We parked the garage next door, because we didn't know until we arrived that the hotel has parking passes. It wasn't clear on the website or any third party websites.

Liked: The staff and the room.
Disliked: The lack of information about parking.

3

Pleasant - 3.0 out of 5

Brandi, Saint Charles, visiting United Center Mon, 12 June 2023

Location was great to the United Center; pub accross the street was great. Hotel parking was full when we arrived; our room was not ready at check in time; overall, just fine - maybe pricey for the "amenities" (or lack thereof).

Liked: Convenient location to United Center.
Disliked: No parking; room was not ready at check in; small room.

5

Exceptional - 5.0 out of 5

Abigail, Leetonia, visiting Radius Chicago Mon, 18 July 2022

The staff at the desk was super nice and helpful. They offered us waters on multiple occasions and the check in/check out process was super easy.

Liked: Clean; nice staff; parking; cozy.
Disliked: Our room was pretty small, which I thought was cozy, but some people may not like it.

4

Very Good - 4.0 out of 5

Crystal, Omro, visiting Bottom Lounge Chicago Tue, 5 April 2022

We stayed here in order to attend a concert at Bottom Lounge. The hotel was very affordable and close, walking distance, in fact, to the venue. The hotel staff were all very pleasant.

Disliked: No complaints.

4

Very Good - 4.0 out of 5

Neshai, South Bend, visiting Credit Union 1 Arena

Staff is always pleasant and never an issue with my stay. Nice and quiet and clean.

Disliked: Bigger bed.

4

Very Good - 4.0 out of 5

Emily, Burlington

Good location. Nice rooms. Friendly staff. Be aware that double room is not double beds, just 1 double bed.

Liked: Nice room; large fridge and microwave.
Disliked: The floors weren't swept very well and there was mold behind the bathroom door from moisture.

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Hotel Chicago West Loop SureStay Collection by Best Western 1622 W Jackson Boulevard, Chicago, IL
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