Hotel Chicago Downtown Autograph Collection by Marriott

Liked: Very helpful staff; very clean; lovely cityscape view; great location.
Disliked: Key cards weren't working properly and had to be re-keyed, but there was someone always at the front desk so it was only a slight inconvenience.

Exceptional

Good. no comolaonts

Liked: Location
Disliked: Property was fine.

Exceptional

Will stay here again

Liked: Conveniently located
Disliked: A lot of construction around it

Exceptional

Convenient location, room was good,...

Liked: Great location, comfortable beds and linens, lots of space in the room and a nice view.
Disliked: Front desk is not prepared for large groups checking in at once, if you are like us, and arrived with a bus load of other guests well you are out luck. Checkout wasn't any better, there only a hand full of folks inline, same amount of staff, two in this case, still it took us 20 min to get out of there. Regarding house keeping, our room was serviced twice in four nights. We sleep in when on vacation, so we don't exit the room until around 11 am or 12 pm, seems if you miss the early window to be out by 9 am you don't get your room cleaned. I called twice, plus spoke personally to one of the staff servicing another room. Still we had to ask for clean towels when we returned to our room. Lastly no vending machine or snack options available, at least none that I saw. I mean something for the late night nibbles? Nothing Uber eats couldn't solve but a little option on property woulda been nice.

Exceptional

Superb

Exceptional

Liked: Proximity to the House of Blues and the river walks.