Hotel Chateauneuf Gatineau-Ottawa Guest Reviews
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Joel Sun, 3 August 2025
Good
Pamela Sat, 2 August 2025
Our stay was enough for...
Liked: Very clean and quiet. A good atmosphere for everyone and pet friendly.
Disliked: No parking, we had to park at the front entrance, right next to the road. Also no continental breakfast. We had to pay $3.75 a coffee. The bed was lower at the head than the foot as well.
Jagdeep Fri, 1 August 2025
Very good
Liked: Very good
Disliked: Very good
Saran Fri, 1 August 2025
Very good
Bogdana Thu, 31 July 2025
Great view. Parking is extra...
Liked: The view was exceptional! 11 floor - and tippy can see the river! Just stunning!
Disliked: We arrived around 10pm and we booked room with king bed and sofa. I asked employee at the reception for additional bedding for the sofa, she was very surprised that there is a sofa and we need bedding for it. But she promised to sent somebody. 1 hours later at 11pm we were still waiting as this is was for my 10y.o. I was getting a little bit frustrated. I went to the reception again and another receptionist promised to send somebody again. But thankfully his employee didn't forget about it and 5 minutes later we've got bedding for the sofa. Parking located separately and you need to walk upstairs with your luggage to get to the lobby. The cover of the chair in our room 1109 was damaged badly. I even didn't want to sit on it. The bathtub was dirty. Say parking was 17$.And they take 100$ deposit ( which I haven't seen for a long time)
Pranjal Thu, 31 July 2025
Pleasant
Omar Thu, 31 July 2025
Poor
Anonymous Wed, 30 July 2025
Good
Victor Wed, 30 July 2025
Very good
Linda Sat, 26 July 2025
Overall bad experience and We...
Liked: The staff was nice
Disliked: Open while renovating, breakfast was supposed to be included but it wasn’t since the info on Booking.com was not updated. The pool was out of order. Scary elevators (loud and Shaky). No air conditioning, TV and TV manette not working properly. Could not use the safe cause door was closed. Then the magnetic cards didn’t work. Had to go to the front desk twice but it took 4 Times to make it work. Waited more then half an hour to get in the room. And Even the ice maker was not working.