Hotel Chateau Bellevue Guest Reviews
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0.3 miles from Quebec City centre |
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Duckykanz Sat, 2 March 2024
Exceptional
Carol Fri, 1 March 2024
Friends right across the hall,...
Liked: Close to the city, easy walking distance, valet parking, cozy rooms. Fresh coffee available 24 hr a day!
Michelle Sat, 10 February 2024
We had a wonderful time...
Liked: The staff was knowledgeable and helpful the location was perfect. Love the wine by the glass,
Disliked: The breakfast was kind of meh.
Joshua Sat, 20 January 2024
Not staying again
Liked: Great location and the bed was comfortable.
Disliked: There's there is pretty much no sound proofing in this place. Our room (number 25) was on the floor below entrance level. It was also located next to the vending/ice machine room and diagonally across from the elevator. We stayed here for 3 nights, and after hearing noise from the road outside, the room cleaning happening above, and the maids working in the hallway outside when we first settled into our room, we realized how much noise you can hear. We asked the front desk about switching rooms, but I'm not sure they fully understood what we were asking and why. He kept mentioning that the room cleaning would be done shortly and I was insisting that I didn't care about that but that it would be loud when there would be someone staying in that room that night. He repeated what he said about the room cleaning being done soon and said no to a room swap.That night and the following morning (around 2 am-ish) other guests on the floor could be heard very loudly and clearly getting ice and clamoring out of the elevator to get their room. We also got to listen to whoever was in the room above ours stomp around for a bit and use the shower before turning in for the night. We also got to hear them when they woke up in the morning and stomped around to get ready before they left.On the third morning at 0640, either the hotel staff or a vendor were bringing in racks of sheets, linens and towels and very noisily slamming them into the elevator right outside our room. This went on for about five or ten minutes before I called the front desk and asked if they could have them stop as we were trying to sleep. I was told that it only takes 5 minutes and they would be done soon. No apology, not even a half assed attempt to make them be any bit quieter. I angrily hung up the phone and 5 minutes later, after much more slamming and banging, they finished. So much for sleeping in on vacation.The staff doesn't care about anything you say.
Susanna Wed, 3 January 2024
It was fine but expensive...
Liked: While it was good that there were an array of drinks provided free at reception, I would have preferred a kettle in my room as I mostly just make my own herbal tea. There were also free pastries available but this was never at a time convenient to my schedule. Communication from the hotel in advance was excellent and checkin and checkout was very smooth.
Disliked: This may be a cultural thing but I found the cleaning staff rather noisy and not the cleanest. I also felt the reception staff were less helpful because I didn't speak fluent French - they neglected to mention certain complimentary services that I later found out about and had to make my own enquiries. I booked this hotel as I felt it would be a value mid range option but I think I may have been able to get a better deal elsewhere. It certainly wasn't the most restful hotel and less friendly than the rest of my experiences in Canada; but this may be due to being a high tourist area
Brigette Wed, 3 January 2024
Great value & location with...
Liked: It is in a perfect location to be able to walk to many tourist attractions. It was also very comfortable and the breakfast was excellent. Staff were so friendly and helpful.
Disliked: Nothing, everything was great!
Michael Sun, 31 December 2023
It was a beautiful stay,...
Liked: It was located perfectly in the city, and the staff and the accommodations really topped the whole stay off.
Disliked: Dont have anything to say i didn’t like it was a nice hotel
Nino Wed, 27 December 2023
Pleasant experience
Liked: Great location, clean room and friendly staff, would stay here again :)
Linda Sat, 16 December 2023
Superb
Michael Thu, 14 December 2023
The staff was very kind,...
Disliked: The room was small, bathroom was very tight.Room was dark and lighting was dim.