Name: Hotel Chataura
Address: 13181 Michigan Avenue, Dearborn, MI
Telephone: (888) 406-7656

Hotel Chataura Guest Reviews

Overall Average Score:

Poor (1.95 out of 5)

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Bad

Disliked: Location

Disaster

Liked: Nothing
Disliked: Was completely a disaster.They have changed my room 3 times and the gentleman on the counter desk was so spoiled, doesnt know how to greet a customer and the rooms were so old and uncomfortable. The cleaning was unsufficient

Bad

You're getting what you pay...

Liked: location

It was great

Liked: It was pretty
Disliked: Nothing

Disappointing

Exceptional

Liked: There is now a $25 deposit fee but you do get it back at checkout. My fist room was dirty and toilet seat was falling off... they moved me.. the second room was cleaner but that toilet seat was barely hanging on by a thread too. They don't offer cable.
Disliked: $25 deposit that you don't know until you get there... all rooms might not be in working suitable order.. I had to move rooms on more than one occasion.

Bad

Liked: I didn’t stay the night there because it was nasty all over and I called the desk soon as I got in the room to let him know they said they would give my back my money and I still waiting on my refund for the room. And all on my 27 birthday.
Disliked: Everything clean room clean bathroom and jacuzzi Clean elevator with no smell

Disliked: The room was packed tightly (the mini-fridge was on the floor in the doorway to the bathroom, the end table blocked seating in the badly stained chair). There was no blanket or comforter on the bed, no instructions for heat. One lamp for light.