Hotel Champlain Guest Reviews
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|2.1 miles from Quebec City centre|
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Allen Sat, 25 September 2021
Maria Wed, 22 September 2021
Liked: Location and room size
Sandra Tue, 21 September 2021
GREAT LOCATION and the staff
Liked: room and the front desk staff
Disliked: breakfast --- apple sauce , hard boil egg was not cooked , jam , orange juice and croissant too much sugar
Pauline Mon, 20 September 2021
Liked: The room was comfortable with two Queen size beds. There was even a seating area, as well as a mini bar fridge in the room. The location was perfect, as most tourist attractions are within walking distance.
Disliked: Parking space is a tight squeeze. If you didn't reserve your parking ahead of time, you'll have to park at one of the two off sight parking lots. There's no coffee machine in the room, so if you want coffee/tea, you'd have to go to the coffee machine in the reception area.
Wanying Sun, 19 September 2021
Gina Sat, 18 September 2021
Liked: We loved the location. The room was nice, good value for the price. The staff were friendly and courteous.
Disliked: We only had one tiny issue, which was an odd one. We went back to our room mid day to grab something and as we were in there, a woman opened our door and just walked in (despite there being no cleaning services that day). She was surprised to see us, said she was supposed to be in the room next door, and closed the door again. When I got to the hall she was gone. I asked the front desk about it, specially whether someone in another room could get into ours with their key? They were unclear and were going to look into it, but they never followed up with us. They were apologetic and said it may have been someone doing some sort of inspection who went into the wrong room, but they didn?t get back to us or follow up in any way. It wasn?t a big deal but it threw us off and made us uncomfortable, just thinking that some random person could possibly access our room at any time.
Bob Sat, 18 September 2021
A very expensive unremarkable hotel
Liked: The location of the Hotel Champlain couldn?t be better. Steps away from the old city and the ?new? city. The bed was amazingly comfortable.
Disliked: In my opinion, the price seemed high for a small, unremarkable room in a three star hotel. The view from the one window in my room was the brick wall of the other building, so close that no sunlight could get in. There was no room service, I found out, unless you asked for it specifically. I was told that this was as a result of Covid. Oh and it was a struggle to figure out how to get the TV on and find any decent channels. I eventually just gave up.To be fair, other hotels in that area were charging a lot as well. I just wonder if the rooms were as unremarkable and if the amenities were as poor.
Lisa Thu, 16 September 2021
Graciella Thu, 16 September 2021
Liked: Room was spacious with a nice bathroom. Tea and coffee was available at all times.
Disliked: Could use a full length mirror
Milena Tue, 14 September 2021