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Hotel Chaco eeee
Hotel Chaco, 2000 Bellamah Avenue Northwest, Albuquerque, NM | Area: Old Town Albuquerque
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.7
HOTEL RATING: 
WONDERFUL
4.7 out of 5 (93 Ratings)
2.0 miles from Albuquerque centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Winning amenities include an outdoor pool rooftop dining and included Wi-Fi at the non-smoking Hotel Chaco located off I-40. Opened in 2017 the three-story Hotel Chaco offers 118 non-smoking rooms equipped with free Wi-Fi flat-panel TVs mini-fridges and coffeemakers. Enjoy a drink or a snack in the lobby cafe and lounge or head up to the rooftop restaurant and bar featuring panoramic city and mountain views. Keep up with your fitness routine in the workout room relax on the terrace or unwind in the seasonal outdoor pool and year-round hot tub. Pets are allowed and valet parking is available both for an additional fee. The front desk is open 24 hours a day. Off I-40 the Hotel Chaco offers an Albuquerque setting within four miles of the University of New Mexico plus a range of dining and shopping options. Guests are less than a 10-minute walk from the Museum of Natural History and Science and within two miles of the Kimo Theater as well as the Albuquerque Convention Center in the downtown area. Albuqu

Check-in time: 16:00   Check-out time: 20:00
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Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Valet Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Massage
` Spa
` ATM/cash machine on site
` Fax/photocopying
` WiFi
` Accessible facilities
` Cable/Satellite TV
` Catering services
` Complimentary coffee in lobby
` Conference facilities
` Handicap rooms
` High speed internet access for laptop in public areas
` Interior corridors
` Iron
` Late check-out available
` Non-smoking Rooms
` Parking fee managed by hotel
` Safe
` Security
` Souvenir/Gift Shop
` Turndown service
` Wakeup service
` Iron Board
Hotel Chaco 2000 Bellamah Avenue Northwest, Albuquerque, NM

Hotel Chaco Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.7 out of 5)

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3.8

Good - 3.75 out of 5

Dustin Fri, 10 August 2018

Nice place, incompetent staff.

Liked: Good things the hotel was gorgeous, warm greetings upon arrival, was accommodated with an early check in. Room was great (especially liked the lighting). Gym was very much appreciated (much better than most hotels, wish it had a squat rack). Pool was nice. Food on 5th floor restaurant was incredible
Disliked: Bad: day one left around 8:30 came back at 3:30 room was still dirty went to the pool so that room could be cleaned. Ordered a mimosa charged almost $14 dollars including a mandatory %18 gratuity. Drink was made incorrectly couldn't find somebody to fix it walked to the front desk to get it fixed front desk attendants response was what do you want me to do about it. I said I would like my girlfriend to get the drink she ordered. He said he would call, 30 minutes later still no service, found a waiter told him his response was what do you want me to do about it he went and got our waitress she was less than accommodating. Took one hour to get our drink. Went up to the room it wasn't cleaned. Left the hotel to go to the mountain left word at the front desk we wanted the room cleaned (never happened that day) next day left to go out left word we needed the room cleaned (cleaning was substandard) cleaning consisted of taking used towels and bathrobes making the bed and leaving all the trash. Came home to shower realized robbed were gone called front desk asked for robes (advised girlfriend wanted one when she got out of the shower) waited 1.5 hours for robes. Went to fifth floor for dinner took us 15 minutes to be greeted after being seated took another 15 to get our drink orders after being greeted. Waiter was not knowledgeable about drinks on the menu. Room keys would quit working at random.

3.8

Good - 3.75 out of 5

Courtney Wed, 8 August 2018

Good

5

Exceptional - 5.0 out of 5

Thethomk Thu, 26 July 2018

Pretty and modern

Liked: Bathrooms were beautiful and had a cool motion sensor light. The rooms feel swanky and the overall hotel decor is very modern but comfortable. My sister kept commenting on these chairs out in the courtyard and how she loved the style. I also used the treadmill at the gym, which was super new as well.
Disliked: We were a little scared off by the restaurant because the reviews online weren't too hot. We want up to check out the views and they were stunning. Housekeeping service was a little late in the day for our taste but it didn't interfere with anything. The food/drinks at the pool took a while because they come from the Hotel Albuquerque next door. The pool is shared with this hotel and guests should be aware of that because of the impact on crowds.

1.3

Poor - 1.25 out of 5

Gary Tue, 24 July 2018

Very poor

5

Exceptional - 5.0 out of 5

David Sat, 23 June 2018

Exceptional

4.8

Exceptional - 4.8 out of 5

Michael Mon, 18 June 2018

Exceptional

Liked: customer service was great.

5

Exceptional - 5.0 out of 5

Stephanie Sun, 10 June 2018

Exceptional

5

Exceptional - 5.0 out of 5

John Thu, 17 May 2018

Exceptional

Liked: Location was amazing

4.4

Excellent - 4.4 out of 5

David Mon, 14 May 2018

Fabulous

5

Exceptional - 5.0 out of 5

Candi Fri, 11 May 2018

Vacation

Liked: Everything!! The rooftop bar was my absolute favorite.
Disliked: Absolutely nothing I loved everything about this hotel.

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