disappointing

Liked: Good room
Disliked: understaffed, room service rarely or almost never answered the phone, undertrained staff for any information.

It was a pleasurable stay.

Liked: loved the pool, wine bar, staff, lovely seating areas in lobby
Disliked: we stayed for 6 nights. No one came to clean our room twice. Very disappointing.The constant whirring of the fan was terrible. Luckily, we could keep the door open since the nights were cool. Room 312

Exceptional

Fantastic experience, awesome room, great...

Liked: Location is great. Hotel is across the street from an excellent food hall - SawMill Market (Blue Door and Plata Coffee are must visits). Staff is immensely friendly and responsive. 10:30pm room service was fast and delicious. Morning tea (green matcha) and pastry (cinnamon roll) very good. The room was super spacious and spotless, beautiful shower, lovely tub. King bed super comfy. And Hotel Chaco's pool, fitness room are great along with a great art gallery and the resort's overall commitment to helping tell ABQ's indigenous people's story is awesome. And finally, this resort is super pet friendly! Wish I could nit pick about this place... :) ... but our stay was pretty flawless.
Disliked: The Valet could have taken 90 secs to get our car, instead of like three minutes. Just kidding. Seriously, this place is really quite outstanding. There really wasn't anything my wife and I did not like.

Good

Superb

Beautiful property! Lovely, helpful staff.

Liked: Beautiful property! Lovely, helpful staff. They were knowledgeable about the area and offered excellent suggestions.The ONLY place I will stay in Albuquerque.
Disliked: 100% happy

Good service was abysmal. Waited...

Exceptional

Liked: Best place in Albuquerque. Modern, great service, great location, peacefull. Oasis.