Hotel Castropol

Avoid this terrible hotel!

Liked: I really recommend to find another hotel!
Disliked: Avoid this terrible hotel!It is a mystery how Hotel Castropol got so many positive reviews – maybe they have bought them? Because this hotel is really bad for several reasons:1.The beds are very uncomfortable – and especially the pillows are terrible. It’s very difficult to get a good sleep here.2.There is a lot of noise – no sound insulation – so you will have to sleep with earplugs.3.There is no air-conditioning – it’s not possible to regulate the temperature in the room.4.The reception staff is very unfriendly, some of them are downright rude. Don’t expect them to speak English, being helpful or attentive in any way! 5.If you haven’t included breakfast in your booking, it’s not possible to add it, when you are at the hotel. It’s simply not possible to pay for a standard breakfast. When I learned about the standard of this hotel, I’m actually glad that I didn’t book with breakfast.6.There is only one elevator, and it’s extremely slow, so you will need a good deal of patience.This hotel is absolutely not worth your money, so to avoid disappointment I really recommend to find another hotel!The hotel answers, that I have been rude. This is not true. That they are lying about one of their guests just shows that they are not able to give a good answer to a critical review. Actually their answer is quite revealing and says everything about this hotel.

Exceptional

Very good

Very good

Very good

Never again. Not worth the...

Liked: The location
Disliked: The room, lighting, washroom

Very good

Liked: Good cleaning and front desk staff. Big comfortable bed with clean sheets. Nice hot shower too. Decent breakfast at hotel one morning.
Disliked: Room directly on a busy street so was noisy until late at night.

Superb

Liked: The restaurant and the breakfast were great. The hotel's location is very convenient.
Disliked: The room was just a bit dark.

Short but successful stay with...

Liked: Excellent location, helpful receptionists, comfortable room with nice view of the city centre
Disliked: I would prefer "the Swedish table" to be offered for breakfast