Hotel Carlota

Superb

You’ll have a good night’s...

Liked: The room was spacious, the hotel was mostly quiet and nice and the staff was great! Everyone was super nice and helpful. The bathrobe was amazing. The bed was very comfortable and they not only had great pillows but they also had a pillow menu. I also appreciated that the room had a blanket in the closet.
Disliked: Firstly, a lot of things weren’t working properly. They were very responsive, but it was annoying having to call them for multiple issues. Also, I arrived at noon and the room was ready but they said if I wanted to check in early I had to pay 50% of an extra day… for three hours.

Overall a great experience!

Liked: The location is unbeatable, the staff is super friendly and helpful, it feels very safe and the architecture is very interesting! The beds are very comfortable and they have several types of pillows to fit your preference. Minibar drinks and snacks are complimentary so that's a nice touch. Their toiletries are top tier quality.
Disliked: The AC is very basic and it's actually pretty loud. The pool is very cool but it's very awkward to use because it's very exposed and right next to the tables from the restaurant.

Lovely place and location to...

Liked: Great location. Fab architecture. Some of the staff are excellent and super helpful.
Disliked: Some of the staff are rude, unhelpful and seek to make extra charges. Service in the bar or cafe is very slow indeed. Less good than my staff in 2022

Great location and lovely design....

Liked: The design is excellent, great location
Disliked: I WOULD NOT RECOMMEND paying for a suite in this hotel. Our room had a terrace with no furniture, It looked like a prison exercise yard. It was obvious that there should have been furniture as there was a sun umbrella stand but no umbrella, chairs or table. When I asked the staff they said they’d try to find a chair “or something” but nothing appeared. Also Booking.com said there was a bathtub but there are NO bathtubs in any room in this hotel.

Looking for a poolside weekend,...

Liked: Room
Disliked: Pool was dirty. I don’t think they cleaned ir overnight

Exceptional

Superb

Superb