Hotel Carlota

Very good

Good

Liked: The swimming pool and the accommodation are really nice.
Disliked: The pictures of the room doesn't really correspondant as the reality, the wall are not even paint everywhere and have some holes.

Very good

Hidden Gem

Liked: Functional room layout, large for the price. Excellent supportive yet comfortable bed with kind of thick memory foam pillows. Great location. The pool was operational & passable for laps - it's about 15m long.
Disliked: In the pool there is one swimming lane, the lines are very small & meant to make the pool look a lot wider than it is. It is one lane. There was one window into the courtyard from my room 210 but the room was otherwise excellent. I would stay again.

Fantastic hotel to experience MéxicoCity...

Liked: Location and staff were great!!! Design is super modern and minimalistic !
Disliked: It’s a bit pricey.

Superb

You’ll have a good night’s...

Liked: The room was spacious, the hotel was mostly quiet and nice and the staff was great! Everyone was super nice and helpful. The bathrobe was amazing. The bed was very comfortable and they not only had great pillows but they also had a pillow menu. I also appreciated that the room had a blanket in the closet.
Disliked: Firstly, a lot of things weren’t working properly. They were very responsive, but it was annoying having to call them for multiple issues. Also, I arrived at noon and the room was ready but they said if I wanted to check in early I had to pay 50% of an extra day… for three hours.

Overall a great experience!

Liked: The location is unbeatable, the staff is super friendly and helpful, it feels very safe and the architecture is very interesting! The beds are very comfortable and they have several types of pillows to fit your preference. Minibar drinks and snacks are complimentary so that's a nice touch. Their toiletries are top tier quality.
Disliked: The AC is very basic and it's actually pretty loud. The pool is very cool but it's very awkward to use because it's very exposed and right next to the tables from the restaurant.

Lovely place and location to...

Liked: Great location. Fab architecture. Some of the staff are excellent and super helpful.
Disliked: Some of the staff are rude, unhelpful and seek to make extra charges. Service in the bar or cafe is very slow indeed. Less good than my staff in 2022