Hotel CampingPark Steiner

Exceptional

Exceptional

Exceptional

Poor

Liked: We specifically booked a hotel with air conditioning, which is important to us. There is indeed an option for air conditioning, but the air conditioning was not turned on. When we asked, the guy at the front desk said it was 3 degrees lower. It turns out he was mocking us because later they explained to us that they don't turn on the air conditioning at all. In addition, in the room they put two single beds together to make a double bed. We booked a double bed! There was something prominent on one of the mattresses that made it painful to sleep. We went to the front desk, they said they would take care of it, but they didn't. Extremely disappointing!

Nice, comfortable & modern hotel

Liked: We had a lovely stay in this hotel. We had a huge very clean modern room with a proportionately nice big bathroom with a roomy walk in shower. The room also contains a long big sofa and has a balcony with chairs & a table overlooking the street with a nice mountain view to wake up to. The bed was super comfortable and the room was nice and warm. However it lacked a black out curtain or shutters and a fair bit of street lamps light streamed through. Sound proofing against traffic noise was not adequate enough. Ear plugs & eyes mask easily solve these issues if pre- warned or book a more expensive room at the back! The open breakfast buffet was very generous with good quality products and amply varied, thus catering for most dietary requirements. We remained full the whole day! There is even an egg boiler so that people can have their eggs exactly the way they like and hot. Sergio at reception was extremely helpful with information and fun and he issued us with free electronic bus passes to and from Bolzano. The bus stop is across the road to the left and the bus terminates in the town centre which really is so handy without the headache and cost of finding parking. The ride is under 30 mins depending on the time. The 'curfew' between 22.00 & 07.00 mentioned under 'policy' is actually about when the reception is closed, but guests can let themselves in through the back door with their room keys. Finally free parking at the hotel was easy, just drive through to the right of the hotel and park at any empty space. I would definitely stay at this hotel again, bringing an eye mask & ear plugs if booking a cheaper street view room!
Disliked: Traffic noise and lack of black out curtains or shutters. But the upside is the street & mountain view from the balcony.

Top of the top

Exceptional

Exceptional

Very good

Liked: Staff were very kindful, apartment was very good but not the best choose to reserve, overall it was good experience.