Unsatisfactory

Liked: Key machine was broken, so had to be let in room by front desk staff. Wifi info not provided. Staff did not answer phone when I called from the room.
Disliked: See above.

Superb

Liked: The location to the pier and the location to the stores off of Atlantic and Pacific avenues
Disliked: I was a little early for the peer to be open

Exceptional

Disliked: Chromecast on TV didn't work

Exceptional

Nice location, clean

Liked: Room was clean, location was great
Disliked: Parking was a separate costRoom was extremely far away Room was not ready at check in m

If you advertise Sea View,...

Liked: The rooms were renovated and clean, and the hotel was in a good location.
Disliked: The rooms I booked on booking.com were advertised as Sea View, but there was no Sea View. When I complained to the staff about this, they promised to credit me the $15 I paid for parking, but they did not credit me. Also, only very thin blankets were provided. The room layout was strange, with the TV only visible from 1 of the 2 beds.

Our 1st time staying in...

Liked: Clean (bathrooms esp)Proximity to boardwalk and convention center was great (walking distance to boardwalk)Staff was helpful and accommodating Check in was quick and easy Facility was modernFree cable tv/apps avail (Netflix etc)Free WiFi Pet friendly- $75 fair pet fee for any size (though we didn’t bring our pup, liked having the option)
Disliked: Room was dampWater pooled on window seal and puddled on the floorMaintenance cleaned it up but it happened two days in a row (thought it was from the rain but it was dry out the second day it happened, perhaps because of the close proximity to the beach/ocean)Couldn’t reach a comfortable temp in the room- air/heat/ ceiling fanParking $15/day but several parking spots available. 1st spot should be free and maybe charge for additional spots We booked in advance but noticed a lower price available on day of booking but unable to change reservation due to facility policy (no changes after 2 days prior to check in)Booking and facility were helpful in offering a room upgrade but not until the next day and we had already moved in/unpacked a family of 4 so changing rooms wasn’t worth the hassle, especially since we were on the 1st landing and new room could have been on a higher landing (no elevator)

Exceptional

Good

Liked: comfy bed and nice room overall
Disliked: not sure why the need for a parking fee in the offseason $15 a day was quite annoying