Hotel Breakwater South Beach

Superb

Very good

Liked: Great position and quality services

Very good

Liked: Great position and quality service

Will recommend

Liked: Very nice!
Disliked: Would recommend

Hotel Breakwater after a cruise...

Liked: This was an interesting stay, when we got there all you see first is this amazing restaurant before you see the hotel check-in. We were greeted happily and were able to leave our luggage while we waited for a room to be ready. We got there super early off the cruise ship, luckily the staff was awesome and managed to get our room ready before 4 pm. The room was decent-sized and had plenty of room to unwind and relax. The bed was super comfy and huge so my crazy sleeper had enough room to spread out, and I still be comfortable. Our balcony overlooked the restaurant below, and had a small view of the ocean from it. The food from the restaurant was delicious and to us seemed authentic since we had a Cuban sandwich, which had all the works. We were able to freely grab beach chairs and towels to walk, literally not even 5 minutes to the beach across the street. They also had bicycles available for us to use along the beach or the streets around the area. Everything was within walking distance from the hotel, which was nice to just walk around and see South Beach Miami.
Disliked: There were only a few things we really didn't like, one was the elevator we used to get up to our room was so incredibly slow it felt like days waiting to just get on or up to the 4th floor where our room was. In the room, we were met with one big dead cockroach lying next to our bed right before you stepped out onto the balcony. Had to kick him under the bed to stop myself from stepping on him all night long. The coffee maker in our room was nice but didnt have any coffee pods or anything else besides the coffee maker and cups. The shower wasn't at all what we expected, we went to use it after walking around Miami in the afternoon and noticed that the shower handle was practically falling off the wall before we even touched it, once we got it on and figured out which one was the rain head and which was the other, the temperature wouldn't get any warmer even though we had it turned up all the way. I can't complain too much about the noise since we understood that we were quite literally next to a night bar/club, but it was there and lasted until 3:30 in the morning. So if you are looking for quiet then this one isn't for you, we didn't mind too much the noise just the random ladies who screamed.

Perfect location

Liked: We loved everything.

Exceptional

Liked: Very nice and convenient

Passable

Terrible, staff was rude, they...

Liked: Location
Disliked: The property staff were rude when I inquired amount payment. They charged me TRIPLE the amount of the Penthouse Suite and then when I asked about it I was hung up on, and finally told me to dispute with my bank because they couldn’t help me because I was too upset. They also don’t speak much English which is another barrier. The hotel could’ve been cleaner. I got locked out of my hotel room. They had to have a maintenance man come in and let me in but the door was still not fixed so I had to stay in my room the entire night until check out, if not I would’ve been locked out again. The maintenance man really didn’t speak much English so he couldn’t really tell me what was going on. When I check out of that room into the penthouse suite I couldn’t get the door open to the private pool the maintenance came and showed how to open the door which was to use my elbow and push hard. The penthouse was pretty but this hotel is in terrible condition, needs a lot of repairs and are not friendly when inquiring about payments. I would never stay here again. I do not recommend.