Hotel Bonifacio

Exceptional

DEFINITELY RECOMMENDED

Liked: The property is as described and even better… the staff were very friendly and helpful… room was very clean, and the bathroom was clean..
Disliked: Nothing

Excellent Hotel!

Liked: Perfect vacation location. Marvelous breakfast. Clean and comfortable, quiet. The location is close to transit making it easy and convenient to use the trains and buses, to and from the station as well as getting into town for the attractions. Friendly and helpful staff, the entire experience made our trip amazing

In overall it should provide...

Liked: Location of the hotel was very good for our visit. It is clean. It is 10-15 minutes walk from Duomo cathedral. Staff is polite and helpful.
Disliked: We had breakfast included, offer was a bit weak. Offer of food at the buffet could be diverse. More fresh vegetables, two different selection of cheese, better choice of juice selection. Something that should not happen is that for two consecutive days offers from buffet has been finished before the end of the breakfast, 30 minutes before end, It didn’t happen to us because we were early but I heard stuff explaining to other guests that something was missing. That should be improved by management. Apart from that stuff was cleaning tables very fast. If you are arriving to Florence by your car, problem is parking since you need to walk from nearest decent with price parking at least 10 minutes. Hotel is situated in TLZ (traffic limited zone), which is great by the way for everyone, but not so great if you need to walk with suitcases. Just be prepared for a walk.

Poor

Superb

Exceptional

Pleasant

Disliked: Be prepared that you may be given a room like (family) and you will hear your neighbors.

It was ok, but not...

Liked: The buffet breakfast was great, location very close to the city centre and the staff was polite and professional. As there was not hot water in our room they didn’t charged us the city tax.
Disliked: We didn’t have any hot water in the room, meaning a cold shower in the morning with a 2 year old was not ideal. We were made aware that there were some problem but we were asked to check about water pressure. The room had sign of water damage and the smell of humidity, particularly in the bathroom was quite noticeable.