Exceptional

Liked: Yes...... A perfect mini break for a very busy woman with Lots of everyday commitments..... I look forward to my yearly visit next year. Thank you all. Grammy
Disliked: The prospect of getting back to the station with my overnight bag during a snowstorm.

Okay for the money

Liked: Nice outdoor pool
Disliked: Rude staff and place looking very tired now

Fool me once!

Disliked: Terrible experience at checkout from a disinterested front desk attendant. Reason to believe my credit card was compromised here (I rarely use my credit card and provided it for incidentals at check in. Next day there was a fraudulent charged on my card originating out of Winnipeg. I live in the US). The room was not as described and not worth the price. Restaurant service was terrible, food overpriced for the quality. Elevator only access (unless you want to climb 9 floors via the stairs); 2 elevator banks and 1 elevator inoperable on a Saturday evening after a Canadiens game. Piles of people waiting for the only working elevator. We took the stairs. Buyer beware.

A very pleasant stay with...

Liked: The beds were very comfortable. We had the choice of view of the central garden with the duck pond which we enjoyed. The surprise was the indoor/outdoor pool even in the winter! Of course we enjoyed using it!

Nice room - great location.

Liked: I liked having a door to the garden. The front desk staff and the staff in the bar were excellent. Great friendly service.
Disliked: I was surprised at the amount of noise the housekeeping staff made in the corridor as they performed their duties. I heard numerous arguments and at one point thought a fight was going to break out. This yelling and carry on occurred several times. I found the prices in the bar extremely high.

Superb

Good

Good

Liked: Great location !
Disliked: The staff did not take the time to provide a minimum explanation and when I asked to repeat me the direction of the room, she was so annoyed to regive a poor description. Evidently, I lost 15 minutes looking for the room in the several corridors of the hotel ... Breakfast rather disappointing as choice and quality of coffee for 4* hotel.

Its was a awesome time

Liked: The location was great along with the outdoor pool and the restaurant food was great. The room was clean and comfortable.
Disliked: The parking was very expensive