Liked: The staff was very helpful. The room was clean and very nice. Would definitely stay here again.

Great hotel in Vancouver

Liked: Super modern hotel, great location, everyone was extremely nice, the room was very clean and there was enough space for everything; great breakfast (a lot of "capanés", delicious small dishes that you just have to try!)
Disliked: The only thing missing is a room service: you can't order anything and there's a minibar, but it is empty (you can refill it yourself, but there's no room service to order from if you just get too hungry or thirsty)

Superb

The staff ( especially Melissa)...

Liked: super location ! love that you could walk the city so easily ! room was so beautiful . and all the staff were so helpful
Disliked: there isn't anything negative to say !! I will stay there again , when I am visiting the lovely city of Vancouver.

Exceptional

Liked: The entire staff provided personal, efficient service.the

Fabulous

Liked: Location is amazing - on Robson street and walking distance from lots of restaurants and shops. They have a hotel shuttle which is complimentary but you need to be flexible with your times. Staff very helpful and polite at all times, accommodating with spa access for showering before my flight home. Breakfast is ok but much better places to eat on your doorstep which are also cheaper.
Disliked: Very small female changing rooms for swimming pool facilities however probably makes more sense to go straight to your hotel room. Also jacuzzi out of action during stay. Otherwise no complaints.

Hadden Holiday

Liked: Location and facilities. Friendly staff and always smiling. Pool and Jacuzzi good. Coffee , Tea and fridge useful. Loft room with lounge.
Disliked: Pool was cool, would have liked it a little warmer

Quality from the first step...

Liked: So welcoming and available to assist in all aspects. Not one thing lacked and we felt very welcomed with little treats on our bed, top quality of everything. So clean and a joy to be in.

Exceptional

Liked: Location and small size.
Disliked: Pillows too firm, but they changed them out.

Exceptional