Liked: Wonderful; convenient; clean.
Disliked: Coffee shop service very slow.

Liked: Very tasteful and appropriate renovation of an historic hotel. The staff were genuinely helpful and welcoming while being relaxed. We almost had the place to ourselves as it was mid-week in January. The pool and bowling alley were a hit with our kids.
Disliked: Not at all!

Liked: Cool 'old' hotel with bowling alley and martini bar in the basement! You can have fun and never even leave the building.
Disliked: Only two very small complaints: never enough parking (hotel guests have to compete with hotel restaurant guests for parking spaces?), and in a room that sleeps four, we only had 2 wash clothes and 3 towels (they fixed that for us).

Liked: It was my wedding day and the Blackhawk staff treated my wife and I like royalty. It was one of the nicest hotel experiences I've ever had.

Liked: Everything it was amazing service and hospitality!

Liked: Staff was very friendly and eager to help accommodate.
Disliked: Pool and hot tub very small. Actually the hot tub was broke. Somehow it started draining as we were relaxing in it.

Liked: Nostalgic hotel with a historic feel.

Liked: It's a masterpiece in terms of renovations and it's beautiful
Disliked: no

Liked: Location
Disliked: Service at lunch on Friday was rather slow

Liked: Nice and nostalgic.
Disliked: Check in was for 3 pm. Got there around 3. Room wasn't ready and they said they would call when it was. Went to grab a bite to eat.Over an hour went by with no call. Went back and still not ready. This was ridiculous. As I had to wait in lobby longer.