Hotel Belmont Vancouver MGallery

Hotel air conditioning unit way too loud. Bar service and staff exceptional. Staff at hotel lobby should have some kind of uniform, not plain clothes.

Exactly what we wanted. Staggering distance from the Commodore! Clean and comfortable.

Liked: Nice staff. Clean hotel.
Disliked: Key cards were annoying. Had to go to front desk several times to get them fixed.

All and all it was a lousy experience and I would like my money back .

Disliked: The room was very small; the sheets were clean but the bedding smelled stale; the elevator was out of order when we came back from Cirque du Soleil. I am 73 years old with knee problem and I had to walk 5 flights of stairs to get back to our room; the staff at the front desk were rude and indifferent - I asked if they had a service elevator and they said there was no service elevator, and told us that since it was not an emergency the elevator would probably not be fixed for 3 or 4 more hours, and had no way of helping me out. So I struggled up 5 flights of stairs. The breakfast was lukewam. The $139 room ended up costing close to $190. They did not tell us on arrival that parking was $18 - another lovely surprise.

Liked: Great, clean place to stay.

I would not return to...

Liked: Staff
Disliked: Very small old room

Pleasant

Liked: Breakfast only adequate. Staff fabulous.
Disliked: Hotel "style' not to my liking. Would not stay here again. Normally, like the McGallery hotels but not this one. However, your staff are fabulous.

It was an overnight to...

Liked: The decor
Disliked: Next to strip clubs

Disappointing

Very good

Liked: Staff is exceptional
Disliked: room was cramped

Exceptional

Very good

Liked: Super comfy bed, excellent location.
Disliked: Buffet breakfast offerings were limited.

Exceptional

Superb