Overall, it was a nice place but one that seemed to be justifying its rates based on location and little else. I'd stay there again but not before looking at other options in the area first.

Liked: The location couldn't be beat!
Disliked: Wifi was down the entire weekend. Not a big deal except when you're paying $330 a night.

Superb

the property was great and...

Liked: it was very clean and the location was perfect for the show we saw at the Beacon Theatre.
Disliked: the sink in the bathroom was stopped up and took a while to drain and the “breakfast” was an interesting set up. You got vouchers to use at a French bakery. when I went to use it , I ordered a latte and a croissant and they told me I owed them .31 cents. I didn’t have it on me so I had to go all the way back up to the room to get money. I am a breakfast person and that was just ok and if you have to pay what you pay to stay there , then you should get breakfast. it’s a little bit of false advertising. you get breakfast with a $10 voucher where a latte and bakery hood is more than $10.

enjoyable stay. hotel staff were...

Liked: location, clean, bed comfortable, quiet, breakfast included.
Disliked: room had no drawer storage for clothes, only a hanging wardrobe and a shelf that was too high for my wife to reach. would be nice to have tea/ coffee making facilities in the room.

Very good

Very comfortable and great location....

Superb location, wonderful hotel!

Liked: Room was super clean and spacious with a very nice shower. This hotel is in a superb location walking distance to Central Park and many little restaurants and great venues. The staff was very friendly and we were able to go around town by subway very easily.
Disliked: The bed wasn’t so comfortable but it was okay. Pillows weren’t so soft.

Great location, nice café -...

Liked: The one thing that I have to appreciate is the location. You are truly very close to everything that is important - subway, shops, central park. It is also nice to have a café in the hotel - though it is very small and everyone from the hotel goes for a breakfast there, so it tends to be very crowded.
Disliked: Good location and café is absolutely overshadowed by the terrible experience, hotel room and by the behavior of the staff. For the start - the room is SUPER small, it's by far the smallest room I have ever stayed in. You literally can not even unpack two suitcases at once. The bathroom is smelly and on the third day of our stay we found a cockroach under our table. However, the worst thing was the process of the payment (and the aftermath). I booked two rooms for my family, which I pre-paid before our stay. After our arrival the man at the reception asked for my credit card (which seemed odd, but I gave it to him - BIG MISTAKE). After a while I found out that the hotel took 2300 USD from my bank account - so I rushed at the reception and told them, that I pre-paid both rooms before our arrival. They seemed confused, but told me that they know that and that they will return my money - I was told to wait for 24-48 hours. Next morning I found out that the hotel took another 2000 USD from my bank account. I rushed to the reception again and told them the same thing like the day before. They told me again that they know I have already paid for the rooms and that they will realease my money. So at this point 4300 USD is missing from my bank account and the staff is acting like I'm asking for an extra toilet paper for my room. I waited another 2 days - nothing was returned to my bank account, so I went to the reception again and suddenly they told me they need 3-4 business days (at this point I was very annoyed, but I couldnt do anything. The hotel staff was still acting like "no-biggie", we just took over 4000 USD from your bank account, so what?). THANKFULLY I am lucky enough to have extra funds, but I can imagine that 4000 USD is for a lot of people everything they got and at this point they would be left in the middle of the NYC without a single penny!

Very good

Good

Liked: Noisy rooms and very small bathrooms. No place to put much and not enough mirrors.You can hear everything from other rooms and every time someone closes a door.Location is great. Rooms are renovated tastefully and staff is exceptionally friendly.