Hotel Baseler Hof Guest Reviews
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1.7 miles from Hamburg centre |
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Patrice Fri, 17 May 2024
Super location, good service, good...
Liked: The Roof terrasse, Breakfast
Disliked: My room was quite small and the view from my room window was on pipings
Jiahui Thu, 16 May 2024
Great stay
Liked: Location is great Staff are great Very clean
Disliked: The room is a bit small
Sessi Tue, 14 May 2024
I like this place a...
Liked: I like small balcony and clean room. We were 4 persons in one room and it was enough room. Stuff was also very helpful, by ordering taxi and fast chek-in.
David Mon, 13 May 2024
Clean rooms and centrally located
Liked: The room was comfortable and clean.The staff member who checked me out was friendly and helpful.
Disliked: The staff member who checked me in wasn't very friendly or warm, and seemed to find it a little difficult to communicate with me in English. I appreciate that a guest shouldn't necessarily expect this in Germany, but for a quality hotel it seems a not unreasonable expectation. There is a lot of public smoking in Germany, and as a non-smoker it was unpleasant having to walk past the smoking area outside the hotel each time I entered.
Franz Fri, 10 May 2024
Very good
Laura Mon, 6 May 2024
Charming, comfortable, clean
Liked: Hotel location is great! Very walkable to shops, restaurants, cafes, parks, and public transportation. The hotel is not modernized completely so still has old European charm. Hotel staff was very nice and responsive. It was nice to receive a free ticket for 3-day use of public transport. Also, I came early for the check-in, hotel was able to hold my bags while I walked around the neighborhood to wait for the proper check-in time. The hotel was very clean. Bed was comfortable. The room was a good size for one person, two people it was a bit tighter. Bathroom was good, also small, but the water pressure was nice. The room also provided a fridge and kettle with tea. Wi-Fi was good.
Disliked: Some things to improve, the towels were not of a luxury quality but were good. I prefer to have a bit more towels in the room, and the staff provided them right away when asked. The worst thing were the pillows. They were very soft, not firm at all, and for me not enough. Also, there is no air con. I was there on a particularly hot couple days. But, the staff again were able to provide me with a fan! Keeping the windows open at night was too loud when my room was on the city view side.
Christophe Tue, 30 April 2024
Great stay, thanks, I will...
Amanda Mon, 29 April 2024
Very good
Werner Thu, 18 April 2024
Superb
Liked: The room of this hotel was charming and gives a feeling of style.
Amy Wed, 17 April 2024
Exceptional