Exceptional

Exceptional

Exceptional

Liked: We love the location! The hotel is always in top condition and the staff is very welcoming and helpful.
Disliked: My only ding on the hotel is the lack of a mini-fridge in the rooms. There is a place for the refrigerator in the credenza, but for some reason this property has chosen to not install them. That?s it though, no other complaints - and that one is minor and will not prevent a return visit to this property.

Superb

Liked: Super location and very nice room
Disliked: You can?t open the window

Loved it! We'll be back!

Liked: Everything went well. Had a great time.
Disliked: 1.) The ugly 5000K light that comes on when you first enter the room and hit the switch. Terrible lighting. No one want's to be seen in that light. 2.) Need plugs at the bed-side tables. Needed to move the tables to get to the wall outlet for phone charger, etc.

Good

Wanted a romantic evening get...

Liked: Modern and up to date decor. Great views of the Cape Fear River. Convenient location in downtown Wilmington put us in walking distance to entertainment, dining, shopping, sight seeing, etc. There restaurants on site. We ate dinner at Ruth Chris. Dinner was amazing and we had a beautiful view of the water from our table.
Disliked: Lots of construction going on in the area. Not the fault of Hotel Ballast but was still a nuisance and obviously an eye sore.

Exceptional

Liked: Great location! Loved being able to walk out of our room and be on the Riverwalk. Staff were very friendly and always eager to help. Really appreciated the late check out option.
Disliked: The room did not have a mini fridge or microwave. For there to be two restaurants in the hotel, I think the rooms should have a place to store leftovers. We ate at both Ruth's Chris and Board and Barrell, and had to discard our leftovers from Ruth's Chris because we had no where to store them. For the price of the meal at Ruth's Chris I would have liked to have been able to keep my leftovers to enjoy at a later time.

Passable